Victor Silva Email & Phone Number

Boston, MA, US

Cambridge, Massachusetts, United States

• Prioritize and reconcile business requirements from a global customer base, increasing in product adoption
• Strategized and executed the integration of generative AI capabilities, elevating user satisfaction and securing a competitive market position
• Expanded interoperability functionality by defining and testing HL7 message types, resulting in improvement in data sharing and flexibility
• Mentor junior team members, fostering a collaborative environment and enhancing team performance

Cambridge, MA

• Responsible for the coordination and delivery of development in various system areas including analytics, decision support, and the HealthShare Referral Manager – an integrated platform that has processed over 10.
• Work closely with Developers, Customer Support, User Experience, and Quality Development both domestically and internationally, representing stakeholder interests while championing product design, clinical safety, and.
• Collaborate with Quality Development to define test cases, perform manual testing, create automated scripting, and act as the Subject Matter Expert for relevant system areas
• Serve as the main representative of the Agile Team for internal and external stakeholders, demonstrating newly developed functionality and accounting for team productivity and performance

Cambridge, MA

• Team lead responsible for the management and development of two direct reports
• Responsible for the oversight and triaging of end-user reported issues in addition to evaluating and prioritizing requests for optimizations or new functionality
• Provide clinical leadership with creative solutions to optimize workflows and create standards and practices in preparation for accreditation from the Joint Commission
• Leverage reporting tools to identify potential build issues before they arise and to optimize patient safety and revenue
• Relied upon as an Epic subject matter expert by peers and leadership
• Coordinate with third party vendors including Epic, Baxter, BD and First Databank to optimize their offerings to best suit the needs of the business

Cambridge, MA

• Conduct adoption sessions throughout the implementation process for end-user buy in, reducing the need for costly re-work
• Primary resource for several aspects of Epic build for the Willow team including mixture medications, complex medications, Clinical Decision Support, Regulatory and Quality Reporting and Reporting Workbench
• Worked with physicians, nurses, and pharmacists to develop strategies to accommodate the needs of the business
• Solely responsible for the development and testing of all pharmacy related Best Practice Advisories, Medication Alternatives, and the configuration for all medication related warnings
• Responsible for working with Epic counterparts to interpret complex clinical protocols and to develop highly custom workflows for high-risk medications like heparin and insulin

Braintree, MA

• Responsible for the oversight and organization of daily pharmacy operations including management of pharmacy technicians and auxiliary staff
• Carried out several wellness initiatives including adult immunizations, diabetes education, Medication Therapy Management (MTM), and Complete Medication Reviews (CMR) to facilitate improved patient outcomes, adherence.
• Worked extensively with physicians to maximize both safety and efficacy of treatment regimens for optimum patient outcomes

Warwick, RI

• Responsible for the configuration of hardware and software for neurophysiologic recording instrumentation used for polysomnography, electroencephalography and long-term epilepsy monitoring
• Trained physicians, technicians, and support staff nation-wide on TWin software and hardware setup, implementation, and utilization
• Provided extensive support for clinical applications in addition to general network and personal computer training and troubleshooting

Providence, RI

Bachelor'S Degree, Biology, General

Doctor Of Pharmacy (Pharmd), Pharmacy

Activities and Societies: Rho Chi Honor Society

Doctor Of Pharmacy - Pharmd, Pharmacy

Doctor Of Pharmacy - Pharmd