Senior Manager, Web Experience
San Francisco, California, Us
• Creator of the Digital Voice of the Customer, 360 customer feedback program• Member of the company's Digital Steering Committee• Doubled team size while fostering culture and boosting efficiency• Key strategic events business partner with focus on demand generation and digital marketing for Dreamforce and other corporate events• Team leadership and operations, resource forecasting, vendor evaluation and management, planning, hiring, budgeting• Partner to the company’s Public Relations and Investor Relations departments and their leadership, launching the inaugural Salesforce Newsroom• Collaborated with cross-functional teams – UX, development, design, copy, strategy, SEO, analytics, QA, legal – and manages multiple aggressive timelines to deliver digital experiences to Salesforce customers, prospects, and partners• Global Creative Lead of the inaugural leadership team of Outforce, the company's LGBTQIA+ employee resource group• West Coast Ambassador, Salesforce.org (Salesforce Foundation)