Vivek Kumar Email & Phone Number

Gurugram, Haryana, India

Ensuring that the implemented solutions meet the specified requirements through testing and validation.Assisting with the implementation of changes and helping adapt to new processes or systems.Creating documentation, such as user manuals and training materials, to support the implementation and maintenance of solutions.Understanding customer requirements and feedback, we work on enhancing the overall customer experience, from booking cargo space to tracking… Show more Ensuring that the implemented solutions meet the specified requirements through testing and validation.Assisting with the implementation of changes and helping adapt to new processes or systems.Creating documentation, such as user manuals and training materials, to support the implementation and maintenance of solutions.Understanding customer requirements and feedback, we work on enhancing the overall customer experience, from booking cargo space to tracking shipments.Cargo airlines are subject to strict regulations. We ensure that all operations, documentation, and reporting comply with industry standards and government regulations.Implemented technology solutions like cargo management systems, tracking software, and data analytics tools to enhance operations and customer service.Identify the opportunities to streamline cargo handling processes, from booking and tracking to loading and unloading. Show less

Gurugram, Haryana, India

Creating test plans that outline the scope, objectives, and strategies for testing a software application.Design test cases and test scenarios based on the requirements and specifications of the software.Execute the test cases, using manually testing tools, to identify defects, bugs, or issues in the software.Tested Cargo Reservation Systems | Export & Import Process | Cargo Warehouse Management Systems | of multiple Airlines like: Air Asia, Air Arabia, Kenya Airways… Show more Creating test plans that outline the scope, objectives, and strategies for testing a software application.Design test cases and test scenarios based on the requirements and specifications of the software.Execute the test cases, using manually testing tools, to identify defects, bugs, or issues in the software.Tested Cargo Reservation Systems | Export & Import Process | Cargo Warehouse Management Systems | of multiple Airlines like: Air Asia, Air Arabia, Kenya Airways, Lion Airways, Royal Jordanian, Raya Airways, Phillipines Airlines, Pelita Air etc.Successfully tested Mobile Applications of Cargo Reservations & HHT devices.Worked on Azure DevOps (SaaS) platformAzure Boards – agile planning, work item tracking, dashboard visualisation and reporting. Show less

Ludhiana, Punjab, India

During my internship at AAI Ludhiana Airport, I had the opportunity to observe and learn from professionals in various departments:Security Department: I observed security procedures to ensure passenger and infrastructure safety.Commercial Department: I gained knowledge of passenger check-in, luggage handling, and ticketing processes.CNS Department: I learned about CNS equipment critical for air traffic control and navigation.ATC: I observed airspace management… Show more During my internship at AAI Ludhiana Airport, I had the opportunity to observe and learn from professionals in various departments:Security Department: I observed security procedures to ensure passenger and infrastructure safety.Commercial Department: I gained knowledge of passenger check-in, luggage handling, and ticketing processes.CNS Department: I learned about CNS equipment critical for air traffic control and navigation.ATC: I observed airspace management and communication protocols between controllers and pilots.Ramp Operation: I gained insights into aircraft marshalling, ground handling, and turnaround operations.Fire Department: I participated in fire safety training and observed emergency response procedures. Show less