Sai Eshwar Email & Phone Number

Hyderabad, In

Hyderabad, In

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Responsible for leading multiple projects of both Agile & Hybrid methodologies under GHS Portfolio ensuring successful project execution and Delivery.Responsible for building project Scope document and Project schedule in Microsoft projects coordinating by coordinating with stakeholders and vendors associated.Obtain necessary approvals Prioritizing tasks and activitiesReview project execution status and represent High profile projects in Steering committee meetingsCommunicating with leadership or other stakeholders when required Weekly status reporting Managing RAID

Hyderabad, Telangana, India

1. Ownership of Partner's rebate module in the Stack C Programme that includes,2. Activity Planning Sequencing3. Time Estimating Resource Planning4. Developing Delivery Schedules5. Delegating different activities and ensuring their completion on time6. Executing the plan of action and ensuring that it is monitored7. Preparing and Maintaining Risk Register8. Prepared cutover plan9. Analysing Managing Risks and Issues10. Tasks/Activities Monitoring and Reporting Progress11. Controlling Quality12. Coordinating with Client, Stakeholders Vendors13. Team Leadership Coordinating with Onsite offshore teams

Newbury, England, United Kingdom

1.Coordinate with work streams update programme plan with tasks, activities dependencies & Schedule2.Define and manage Programme RAID3.Conduct Requirements& Design workshops4.Define change control process & Host CCB meetingsInternal (Org specific):1.Develop, implement and review operational policies and procedures.2.ManageOperations team for the Programme3.Oversee budgeting, reporting, planning, and auditing.4.Define EM/OM Improvement Strategies and Plans

Hyderabad Area, India

PLANNING:Planning and Defining ScopeActivity Planning & Sequencing Time Estimating & Resource PlanningCost Estimating and Budget AllocationDeveloping Delivery SchedulesPlan Sprints with User Stories needs to be implemented in release by discussing with Product OwnerPlan & Monitor Velocity MANAGEMENTDelegating different activities and ensuring their completion on time.Executing the plan of action and ensuring that it is monitored Preparing and Maintaining Risk RegisterAnalysing & Managing Risks and IssuesTasks/Activities Monitoring and Reporting ProgressControlling QualityCoordinating with Client, Stakeholders & VendorsTeam Leadership - Coordinating with Onsite & offshore teamsExperience in providing services to agreed SLA’s and OLA’sExperienced in Problem and Incident Management Excellent interpersonal and communication skills Flexible in working outside of core business hours at short-noticeConduct Sprint Planning, Daily Scrum, Retrospective MeetingsDelivery and Support. Develop strategies to allow Application Support to manage resultant problemsREPORTINGPreparing Daily/Weekly/Monthly Status ReportsCreating Burndown Charts Creating Reports Highlighting First Call Resolution (Quality of Resolution), Total Problem resolution,

Hull, United Kingdom

Hyderabad Area, India

• Delivered Functional and End - User Support (Siebel CRM7.8, 8.0 & 8.1).• Delivered Database Support (PL/SQL, SQL Server2008 Management Studio)• Writing Business Requirement Specifications that successfully delivered necessary change in a manageable and non-intrusive way.• Involved in workshops / training / presentations.• Providing a link between the company, customer, the development team and any third-party regarding software functionality throughout the development cycle.• Responsible in Preparation of Functionality Plan by understanding business functionality • Involved in Various meetings with Sr. Business Analyst and managers to understood various process plans, business process, and functionality in detail• Experience in Project and Operations Management• Ability to work on tasks till completion.

Hyderabad

Technical Mentor in • Responsible in handling the Teams (New Hires), providing them On Job Training once they complete their initial level training.• Team Management – in terms of both Functional and Technical aspects• By handling the teams, Primary Responsibility is to meet all the Client Targets and get good NPS Scores for the year, which would help my team in clearing their assessment metrics in order to hit the floor and promote themselves as Associates.• Handling potential clients in terms of understanding their needs, and providing relevant information• Development and setting up of presentations for clients • Attending Service Delivery calls and provides project status, updates and clarifications on all required aspects to Clients.• Designing Technical Documents to Associate Analysts which helps them to refer the SOP’s as point of contact during their work Schedule for any technical issues. Advanced Support Group

SQL & Siebel Admin• Involved in basic design work. • Assists in analyzing customer’s business requirements and software/product objectives.• Conducts periodic status checks with customers and team to assess progress against plan. Performs re-forecasts of project variables as necessary throughout project.• Prepares weekly status reports on all project activities.• Serves as entry-level pre-sales and post-sales technical support specialist when needed.• Acts as a liaison between customers and the company.• Managed the analysis and implementation of several large IT projects.• Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.• Involved in Operational Reviews Meetings with Customers.