- Manage the allocation of a $100,000 budget to various student organizations by evaluating and voting on funding requests, demonstrating financial analysis and budgetary decision-making proficiency.- Designed merchandise (e.g., stickers, pins, pens) to promote the club and follow certain themes.- Implemented user feedback and design revisions, ensuring that final products resonate with our target audience.- Managed multiple design projects simultaneously while adhering to tight deadlines, demonstrating strong organizational and time management skills.- Created various digital content for social media platforms, increasing engagement for club events.

- Delivered outstanding customer service by welcoming visitors and addressing inquiries to ensure a positive experience- Listened attentively to client concerns and provided customized solutions, ensuring a seamless and satisfying reception experience- Enhanced operational efficiency by developing follow-up processes to clarify check-in protocols and foster clear communication- Managed front desk operations efficiently, ensuring seamless coordination between visitors, staff, and appointments to maintain a professional and organized environment

- Utilized graphic design and UX skills to create clear, visually appealing schedule materials tailored to diverse user needs- Contributed to redesigning schedule covers by incorporating feedback to improve readability, accessibility, and visual impact- Streamlined seasonal bus schedules with Adobe Illustrator, ensuring precision and clarity in maps and timetables for public use- Partnered with cross-functional teams to refine layouts, integrating user insights to improve usability and align with SEPTA’s brand and objectives

- Provided personalized recommendations to customers, helping them select flavors and toppings to enhance their experience- Maintained a visually appealing display of ice cream and toppings, ensuring freshness and cleanliness- Managed long lines and high-volume service during peak hours with efficiency and a positive attitude- Handled customer complaints or concerns professionally, turning negative experiences into positive resolutions

- Maintained a clean, inviting environment to enhance customer satisfaction and uphold professional standards- Regularly checked inventory levels and restocked supplies during downtime to ensure smooth operations- Assisted stylists by sanitizing tools, organizing workstations, and coordinating with clients to optimize workflow- Provided attentive support to clients, addressing needs promptly to create a positive and seamless experience

- Collaborated with the ESL teacher to develop engaging lesson plans that enhanced students’ language skills and overall learning experience- Actively listened to and addressed student concerns, creating a supportive and inclusive environment that encouraged participation- Maintained comprehensive spreadsheets to monitor academic progress, attendance, and classroom activities, ensuring organization and efficiency- Supported classroom activities by facilitating discussions and reinforcing lesson objectives to promote active learning