- Develop and create prompts for the Red Team within Google’s image and text generation AI program.- Conduct thorough evaluations of the AI to identify potential biases and harmful oversights by generating and analyzing deliberately harmful prompts.- Employ various tools to rigorously test the AI for undesirable outcomes.

- Conducted quality assurance activities for content moderators, handling 2,500 assets weekly to align moderators' performance more effectively with Google guidelines.- Collaborated with cross-functional teams to improve moderators' understanding and ability to apply guidelines to their daily workload, resulting in an 80% decrease in errors.- Communicated with moderators, including providing feedback and recommendations to identify and address violated content, leading to an increase in the accuracy score from 92% to 98%.

- Analyzed image, text, and video content on Google Discovery Ads projects, achieving a 98% QA score weekly.- Stayed updated on trends, threats, and best practices in content moderation.

- Build secondhand and boutique clothing e-commerce business with average of $1,000 in sales per month- Make pricing decisions, developed promotion strategies, used SEO, and styled products on Poshmark app to grow brand with 91,000 followers and loyal customer base- Advertise items on social media channels such as Pinterest, Facebook and Instagram- Provide prompt customer service and thorough communication to answer customers’ concerns

- Created high-quality, visually appealing Instagram content, including photos, videos, Reels, and Stories, featuring Express products.- Developed creative concepts that align with Express’s branding and seasonal campaigns.

- Coordinated local and overseas marketing efforts across channels such as Google, Facebook, YouTube, and the company blog- Managed social media accounts for company with tasks that include assessing data and analytics, generating reports, and writing content- Created search, display, and video campaigns on Google Ads and Facebook Ads- Wrote scripts, coordinated production design, and edited TV commercials and talk show segments that promote the product on Vietnamese TV channels.- Brainstormed strategies for promotional events, such as sales and gift structure- Conducted both B2B and B2C transactions by handling direct consumer inquiries and orders, as well as visiting distributors, retailers, and pharmacies to expand the Vietnamese wholesale market- Demonstrated quick ability to understand niche industry terminology and marketing techniques

- Designed displays to make the store experience interactive and engaging- Arranged and organized inventory in favorable positions and areas of the store for optimal sales- Printed labels and tags for merchandise, and moved materials and equipment to assigned displays- Back-stocked inventory using Kohl’s program in stock room to maintain organized system

- Assisted customers with selecting outfits that best fit their personal needs, attending to them in the fitting room, and providing help on using the Kiosk system to search for specific items, resulting in multiple Top Performer Awards for sales - Performed in-depth duties across the store to keep operations running smoothly, such as fulfilling and replenishing inventory and processing go-backs- Maintained a clean store and visually appealing displays to provide a seamless experience to customers- Performed cash and credit transactions quickly and accurately using POS system- Applied merchandise presentation standards in performing activities concerning the 5 basics: strike point, signing, sizing, clearance and clean store.