W. Bryant Camp Email and Phone Number

The I/S Customer Support Specialist works to maintain effective customer relationships with both internal and external customers; patients, GHS Staff, partners, and affiliates, through effective listening, troubleshooting, informing, timely resolution and escalation. The Customer Support Specialist will answer for multiple customer entities and types including, but not limited to, MyChart patient portal, Clinical Engineering and Information Services. Resolution includes, but is not limited to… Show more The I/S Customer Support Specialist works to maintain effective customer relationships with both internal and external customers; patients, GHS Staff, partners, and affiliates, through effective listening, troubleshooting, informing, timely resolution and escalation. The Customer Support Specialist will answer for multiple customer entities and types including, but not limited to, MyChart patient portal, Clinical Engineering and Information Services. Resolution includes, but is not limited to, sign-up issues, password resets, general product training, process guidance, documentation availability information and call re-routing. Escalation includes contacting other I/S teams via the ticketing doucmentation system and phoning the oncall for the team. Show less

Developed a thriving pub community. A great place to meet friends and enjoy craft beer.

• Help students and faculty at a vocational college improve information literacy skills.• Develop, maintain, and promote online research guides.• Support iPad integration into the classroom, including faculty and student technology training. • Create and maintain a resource-rich LibGuides for students and faculty along with video tutorials, pathfinders and APA citation guidance. • Perform reference services and other duties to support library operations.• Conducted classes… Show more • Help students and faculty at a vocational college improve information literacy skills.• Develop, maintain, and promote online research guides.• Support iPad integration into the classroom, including faculty and student technology training. • Create and maintain a resource-rich LibGuides for students and faculty along with video tutorials, pathfinders and APA citation guidance. • Perform reference services and other duties to support library operations.• Conducted classes on the use technology, proper research, and APA citation.• Troubleshoot issues with iPads, computers and other campus technology. Show less

Provide competency-based education which aligns with the EDMC model of curricula as well as supports the EDMC style of system delivery. Design and deliver class instruction through the development of instructional plans to meet course competencies, the development of activities which support lesson objectives, deliver the instruction as approved. Enable the achievement of pre-described exit competencies for student achievement and evaluation of learning by providing instruction… Show more Provide competency-based education which aligns with the EDMC model of curricula as well as supports the EDMC style of system delivery. Design and deliver class instruction through the development of instructional plans to meet course competencies, the development of activities which support lesson objectives, deliver the instruction as approved. Enable the achievement of pre-described exit competencies for student achievement and evaluation of learning by providing instruction which fosters competencies and establish student performance criteria and evaluation. Deliver learning-centered instruction by establishing a classroom environment conducive to learning and student involvement as well as effectively planning and preparing for classes and student success. Promote student success by showing flexibility in style and work schedule as well as exhibiting a passion for teaching and students and engaging students in the learning process. Manage the learning environment through keeping accurate records, submitting grades and other reports on time, and enforcing school/campus academic and attendance policies. Contribute to a learning culture by participating on curriculum and system task forces, supporting local campus events such as orientation and graduation, and participating in various other workshops and meetings. Relate professional/life/industry experience to learning by the continuation of professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities. Show less

Assist in educating students by ensuring that technology is available and operational to faculty and students and that they know how to use it. Schedule, plan, manage and record lectures, classes and special events, edit footage and publish. Teach college community how to edit audio and video. Develop online resources for department. Manage service desk and work-study students.

Manage/organize service desk. Coordinate schedules and train students for work-study. Teach students about the Library’s software programs and capabilities. Manage patron database. Administer and evaluate best procedures and policies for patron use of facility. Maintain some hardware including computers and copiers/printers.

Direct/coordinate education program. Coordinate/schedule youth events. Organize/direct sponsors and church school teachers. Direct members to theological/spiritual resources. Mentor EfM (Education for Ministry) and other educational small groups. Work with worship planning team: lead worship and preach. Train leaders in specifics of ministry.