Provide excellent front line customer service with a pleasant and professional attitude while knowledgeably conveying application and admissions requirements to applicants, parents, counselors and faculty at all points of customer contact (in-person, telephone, and email) including university transfer options.Determine applicant eligibility for admission and evaluates foreign and domestic academic credentials, standardized test results, language proficiency scores and documentation relating to residency statusPrepare applicant files for admission decisions, re-directs applicants to other pathways, evaluates the credibility of documents, identifies fraudulent documents, and generates admissions-related correspondence.Monitor offers of admission, fees paid, outstanding offers and recommend changes to the program status (open, wait-listed & closed) to ensure targets will be met and not exceeded

Represented Centennial College at university and college fairs held by secondary schools throughout southern Ontario typically involving 2 to 3 schools per day and advised 200 + secondary students and families of Centennial’s programs at each school.Coordinated and participated in recruitments events such as OCIF (Ontario College Information Fair), CIP (College Information Program) and Open House on behalf of Centennial CollegeAssisted with the preparation of materials and coordination of logistics for off-campus events

Responded to and resolved telephone, email, web, in-person and other service channel requests from prospective and current international students, agents, partnersAssessed international transcripts including research and interpretation towards Canada equivalencies, to render admission decisions based on in-house evaluation and admission criteriaOrganized and attended student orientations, education fairs and other student recruitment eventsCreated and maintained student recruitment channels and relationship with agents and immigration offices recruiting students from Asia including China, Japan, Korea and Vietnam