Wayne Owens Email & Phone Number

Passionate network engineer with 15+ years of experience supporting datacenters, enterprise campus environments, and individual customer locations. My focus is creating a better user experience with seamless add, moves and changes to network elements while also maintaining a high level of reliability to my Business Partners.Technical Skills:Proficient in Cisco networking, using the latest software and hardware. I have expanded my skillset by taking numerous classes and boot-camps. Recently I have been acquiring more knowledge in the cloud and security network disciplines.• Cisco• Linux• Python• AWS are some of my proficiencies.I'm excited about opportunities to use and showcase the skills I have already acquired, as well, I can't wait for the chance to see more!I can also be reached at owens.1.wayne@gmail.com#open for hire#let's connect

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  Network Engineer

  Verizon

  Jan 2000 - Present - Ashburn, Virginia, United States

  Work with Network Management Center (NMC) - Global IP Core support, managing network devices worldwide across various networks including Private IP, Converged Packet Analysis, Internal Data Network, Verizon Management Network, and Verizon Wireless.Collaborate with external and internal Verizon teams to coordinate and troubleshoot network events.Oversee Trouble Ticket management, Outage/LOD notification, and escalation processes, continuously improving business practices.Lead efforts to restore catastrophic outages through alarm detection systems, leveraging web-based GUI applications.Provide timely and accurate network technical assistance to external teams, ensuring effective communication of technical details during network events and major outages.Experience with a wide range of network devices, including Cisco ASR1K, ASR 9k, Juniper PTX5000, MX960, VRR, and more.Perform surveillance for Verizon’s Global Power and Transport Layer 0, 1, and 2 networks, collaborating with vendors like Coriant, Alcatel-Lucent, Ericsson, Ciena/Nortel, and Fujitsu.Handle proactive network monitoring, fault isolation, triaging, and repair of network events to maintain network health and performance.