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Andrew Coody Email & Phone Number

Systems Administrator at Southwest Network
Location: San Tan Valley, Arizona, United States 10 work roles 3 schools
1 work email found @wandrewc.com 4 phones found area 404, 541, 310, and 678 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email a****@wandrewc.com
Direct phone (404) ***-****
LinkedIn Profile matched
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Current company
Role
Systems Administrator
Location
San Tan Valley, Arizona, United States
Company size

Who is Andrew Coody? Overview

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Quick answer

Andrew Coody is listed as Systems Administrator at Southwest Network, a company with 368 employees, based in San Tan Valley, Arizona, United States. AeroLeads shows a work email signal at wandrewc.com, phone signal with area code 404, 541, 310, 678, and a matched LinkedIn profile for Andrew Coody.

Andrew Coody previously worked as Network Administrator (Telephony) at Community Bridges and Sr. Help Desk Technician at Ipro. Andrew Coody holds Bachelor Of Science - Bs, Information Technology, 3.96 from University Of Phoenix.

Company email context

Email format at Southwest Network

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{first}@wandrewc.com
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AeroLeads found 1 current-domain work email signal for Andrew Coody. Compare company email patterns before reaching out.

Profile bio

About Andrew Coody

.::A BIT ABOUT ME::.I was raised on old-fashioned values (yes ma'am/sir, open doors, respect your elders, have integrity and chivalry, etc.), and it's values like these that are ingrained in my moral core both personally and professionally. So you can expect traits such as being a hard worker, team player, team leader, genuine, courteous, respectful, dependable, punctual, tactful, and resourceful to name a few.I love working with people and technology and I have done so for the majority of my working career. Any opportunity I've encountered blending these attributes has positively benefited my skills and challenged me as an IT professional to grow and go further..::ABOUT MY WORK EXPERIENCE::.Before my career in IT, I worked in the retail sector building up my work ethic and hard/soft skills serving as an invaluable foundation for my small part in the greater workforce.In my IT career I have held many job roles cultivating a very wide range of skill sets, such as a Call Center Analyst, Technical Support Engineer, Sr. Help Desk Technician, Network Administrator, and most recently as a Systems Administrator.Outside of work, I have participated in many music-related activities in the Church. I have held on-staff, full-time pianist and assistant music minister job roles, as well as countless volunteer roles..::ABOUT MY EDUCATION:.I completed my IT Bachelors degree in 2022. This was a HUGE goal I had set for myself to complete for a very long time. This challenged me personally and gave a great feeling of accomplishment while also building up my professional marketability at the same time..::ABOUT MY CURRENT AND FUTURE ENDEAVORS::.I am aiming to acquire some IT certs this year to keep learning.

Listed skills include Technical Support, Customer Service, Networking, Microsoft Office, and 11 others.

Current workplace

Andrew Coody's current company

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Southwest Network
Southwest Network
Systems Administrator
phoenix, arizona, united states
Employees
368
AeroLeads page
10 roles

Andrew Coody work experience

A career timeline built from the work history available for this profile.

Systems Administrator

Current

Phoenix, Arizona, United States

  • Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
  • Assists in the coordination of various solution development, testing and evaluations for the development of design and its implementation of the best output.
  • Installs, configures, and tests operating systems, application software, and system management tools.
  • Ensures the highest level of systems and infrastructure availability.
  • Implements warranty, support activities and system lifecycle.
  • Administers Active Directory GPO's, Distribution Groups, O365 and Azure AD.
Sep 2023 - Present

Network Administrator (Telephony)

Mesa, Arizona, United States

  • Responsible for the daily operation and administration of the company VoIP calling solution through Avaya Cloud Office (ACO). Including, but not limited to, legacy system cleanup, user management, call queue design.
  • Responsible for identifying and overseeing replacement of a Call Center as a Service (CCaaS) from Xima to Avaya Experience Platform (AXP).
  • Maintain company-owned and issued cell phones through Verizon, including beginning implementation of SIA Akamai threat protection for security compliance.
  • Assist with the maintenance, monitoring, security, and administration of routers and switches, SD-WAN connections, and other network systems/security devices.
  • General troubleshooting and support of ATA phone/fax devices used on analog equipment.
  • Create IT support KB articles and ensure that published articles are comprehensive and accurate.
Jan 2023 - Aug 2023

Sr. Help Desk Technician

Tempe, Arizona, United States

  • Provide diligent leadership to a small team of local and global Help Desk personnel in varying aspects of operating a Help Desk (tickets management and triage; being approachable, resourceful, motivated, and tactful.
  • Provide local and remote global technical support to over 250+ employees across multiple locations around the globe.
  • Make frugal purchasing decisions regarding employee and IT assets used by the company.
  • Designed and implemented an improved policy and process for the onboarding and offboarding of employees.
  • Implemented a new asset inventory management solution for the company used globally vs a previous, aging local asset solution.
  • IT PO purchasing and receiving for all company sites globally.
Dec 2021 - Jan 2023

Help Desk Technician

Tempe, Arizona, United States

  • Provide internal technical support to 150+ internal employees across multiple locations.
  • Document calls, chats, and emails in a helpdesk software (JIRA).
  • Use Active Directory to manage OUs, users, and computers.
  • Image and configure new assets for new hires and general company use.
  • Onboard new employees and offboard former employees with punctual multi-department coordination (IT, HR, etc.).
  • Meticulous management of asset inventory and tracking for the entire company.
Dec 2020 - Dec 2021

Enterprise Technical Support Engineer

Tempe, Arizona, United States

  • Provide software support for all of Ipro’s proprietary, Enterprise-level products hosted in either Ipro’s SaaS cloud or the client’s premises.
  • Document calls, chats, and emails in a helpdesk software (JIRA).
  • Member of an on-call rotation team to assist clients after normal business hours.
  • Consistently exceed all KPI metric criteria (most calls taken, most tickets resolved, etc.).
  • Perform preps, installs, patches, and upgrades of Ipro’s software with a strong emphasis on working under pressure, tight deadlines, and quickly adapting to client environment changes.
May 2017 - Nov 2020

Senior Tier Ii Technical Support Analyst

Kennesaw, Georgia, United States

  • Provided advanced technical support and de-escalation resources to store employees.
  • Accurately documented calls and chats in a helpdesk software (HDA & ServiceNow) with a strong emphasis on typing skills (aprx 85-100 WPM) due to the constant flow of calls at Tier I.
  • As a senior analyst, provided consistent coaching, training, and support to tier I and tier II analysts.
  • Designed and launched a custom suite of CMD and PowerShell scripts that improved performance and yielded greater efficiency, accuracy, and productivity for ticket resolution for all analysts.
  • Implemented a SQL EXPRESS server to teach interested analysts T-SQL and SSMS.
  • Managed on-premises SharePoint sites and users for the whole company.
Aug 2013 - Apr 2017

Tier Ii Technical Support Analyst

Kennesaw, Georgia, United States

  • Provide second-tier technical support to Aaron’s, Inc. customers (~15-minute support).
  • Accurately document customer call and chat issues in a call tracking system (Help Desk Authority 8).
  • Assist store callers with advanced printer, workstation, and network support, along with advanced support for Aaron's two proprietary Point of Sale (PoS) systems.
  • Webmaster for the just the employee Intranet “homepage” (company news, store recognitions, etc.)
Feb 2012 - Aug 2013

Tier I Customer Service Analyst

Kennesaw, Georgia, United States

  • Provide first-tier technical support to Aaron’s, Inc. customers (~5-minute support).
  • Accurately document customer call issues in a call tracking system (Help Desk Authority 8).
  • Assist store callers with basic printer, workstation, and network support, along with support for Aaron's proprietary Point of Sale (PoS) system.
Sep 2011 - Feb 2012

Keyholder

Douglasville, Georgia, United States

  • Managed daily administrative store operations as part of a management leadership team.
  • Inventory control (shipping, receiving, & stocking merchandise; annual physical inventory).
  • Provided daily customer service to the retail customer base.
  • Provided additional sales opportunities and solutions to high-profile customer accounts.
Jan 2007 - Sep 2011

Sales Associate

Douglasville, Georgia, United States

  • Assist customers with selecting and purchasing of store merchandise.
  • Stocking of merchandise.
  • Counting of money tills at open/close (as an associate).
  • Annual Physical Inventory (API) scanning.
Jul 2006 - Jan 2007
Team & coworkers

Colleagues at Southwest Network

Other employees you can reach at southwestnetwork.org. View company contacts for 368 employees →

3 education records

Andrew Coody education

Associate Of Applied Science - Aas, Computer Support Specialist

• Completed 1 1⁄2 yrs (42 credit hrs) towards dual degrees: an AAS in Computer Support and an AAS in Networking • Maintained a cumulative.

FAQ

Frequently asked questions about Andrew Coody

Quick answers generated from the profile data available on this page.

What company does Andrew Coody work for?

Andrew Coody works for Southwest Network.

What is Andrew Coody's role at Southwest Network?

Andrew Coody is listed as Systems Administrator at Southwest Network.

What is Andrew Coody's email address?

AeroLeads has found 1 work email signal at @wandrewc.com for Andrew Coody at Southwest Network.

What is Andrew Coody's phone number?

AeroLeads has found 4 phone signal(s) with area code 404, 541, 310, 678 for Andrew Coody at Southwest Network.

Where is Andrew Coody based?

Andrew Coody is based in San Tan Valley, Arizona, United States while working with Southwest Network.

What companies has Andrew Coody worked for?

Andrew Coody has worked for Southwest Network, Community Bridges, Ipro, Aaron'S, Inc, and Lifeway Christian Resources.

Who are Andrew Coody's colleagues at Southwest Network?

Andrew Coody's colleagues at Southwest Network include Anna Bailey, Anna Steele, Cynthia Jackson, Abbey Owolabi, and Rachel Hinderberger.

How can I contact Andrew Coody?

You can use AeroLeads to view verified contact signals for Andrew Coody at Southwest Network, including work email, phone, and LinkedIn data when available.

What schools did Andrew Coody attend?

Andrew Coody holds Bachelor Of Science - Bs, Information Technology, 3.96 from University Of Phoenix.

What skills is Andrew Coody known for?

Andrew Coody is listed with skills including Technical Support, Customer Service, Networking, Microsoft Office, Html, Troubleshooting, Windows 7, and Computer Hardware.

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