Wesley Epstein Email & Phone Number

o Broad and diversified career in the restaurant, quick service, catering and hospitality industries, spanning a wide variety of food service entities. Excelling as company and brand ambassador and representative for all external food and venue operators.o Manage associates and implement a thorough knowledge of company standards and specifications. Building an ongoing and evolving culture of enlightened hospitality while focusing on close attention to detail; creating opportunities throughout my career has allowed my venues to receive exemplary recognition from their respective parent companies, i.e. Darden Restaurants, Union Square Hospitality Group, Dunkin Donuts, Qdoba Mexican Eats, The Kitchen by Wolfgang Puck and Chick-Fil-A.o Established, analyzed, reported, and acted upon operational metrics spanning sales, customer service, food cost, quality assurance, controllable profit, food quality, labor expense, budgeting needs, P&L reports, employee attrition and employee skill levels. Consistently meeting or exceeding all corporate goals related to the aforementioned and entrepreneurial spirit, resulting in record opening sales and profitability for each location and venue.o Handled recruitment and selection of new associates, following through on training and developing staff by coaching, motivating, providing feedback and declaring clear expectations. Continually overseeing that proper training and integrity standards were exceeded and that Department of Health certifications were in place and consistent.o Negotiated and managed all in house promotions for both the front and back of house areas. Captured control over both food and liquor costs, while exceeding targeted and budgeted sales in each year of operation

Listed skills include Film, Editing, Social Media, Television, and 20 others.

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  Syracuse University, College Of Arts And Sciences

  Writing & Rhetorical Studies