Innovations Product Expert, Customer Experience
Current
Jan 2024 - Present
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Jessica Smith Email & Phone Number
Innovations Product Expert, Customer Experience
at
Mspark
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Innovations Product Expert, Customer Experience
Location
Mount Sterling, Ohio, United States
Company size
Who is Jessica Smith? Overview
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Quick answer
Jessica Smith is listed as Innovations Product Expert, Customer Experience at Mspark, a with 411 employees, based in Mount Sterling, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Jessica Smith.
Jessica Smith previously worked as Customer Experience Teammate at Scout Alarm and Assistant Manager at Family Dollar. Jessica Smith holds Associate'S Degree, Public Relations/Image Management from Franklin University.
Company email context
Email format at Mspark
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Mspark
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Profile bio
About Jessica Smith
At Mspark, our team leverages my certified expertise in CONNECT by Bridge, Aquisition Email experience and Simpli.fi platforms to transform customer interactions into actionable insights, driving retention and loyalty. Our innovative approach, rooted in over three years of experience at Scout Alarm, emphasizes optimizing the customer journey through strategic use of cloud contact center technologies.Committed to excellence, we continuously seek new methodologies to elevate service standards, informed by my foundational role in customer experience at Family Dollar. Our mission is to ensure each customer feels thoroughly valued, an ethos I've nurtured by researching and implementing industry best practices, and by fostering memorable and positive interactions.
Current workplace
Jessica Smith's current company
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Mspark
4 roles
Jessica Smith work experience
A career timeline built from the work history available for this profile.
Customer Experience Teammate
Assistant Manager
May 2019 - May 2021
College Program Intern
College Program Internship working in EPCOT at Soarin'. Learned the science behind the worlds best customer service while working at The Happiest Place On Earth.
Jan 2010 - May 2010
Team & coworkers
Colleagues at Mspark
Other employees you can reach at mspark.com. View company contacts for 411 employees →
FB
Frank Boggess
Colleague at MsparkFletcher, North Carolina, United States
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BH
Brian Hankins
Colleague at MsparkChelsea, Alabama, United States
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GT
Gracie Tucker
Colleague at MsparkGreater Birmingham, Alabama Area, United States
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JL
Jennifer Lawley
Colleague at MsparkJemison, Alabama, United States
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CB
Christina Bargmann
Colleague at MsparkBettendorf, Iowa, United States
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LH
Larry Hall
Colleague at MsparkShreveport, Louisiana, United States
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CP
Charles Peerson
Colleague at MsparkBirmingham, Alabama, United States
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CC
Candice Chenault
Colleague at MsparkHelena, Alabama, United States
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CP
Christopher Patterson
Colleague at MsparkCarmel, Indiana, United States
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KM
Karen Mcnutt
Colleague at MsparkAlabaster, Alabama, United States
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Frank Boggess
Colleague at MsparkFletcher, North Carolina, United States
View →
BH
Brian Hankins
Colleague at MsparkChelsea, Alabama, United States
View →
GT
Gracie Tucker
Colleague at MsparkGreater Birmingham, Alabama Area, United States
View →
JL
Jennifer Lawley
Colleague at MsparkJemison, Alabama, United States
View →
CB
Christina Bargmann
Colleague at MsparkBettendorf, Iowa, United States
View →
LH
Larry Hall
Colleague at MsparkShreveport, Louisiana, United States
View →
CP
Charles Peerson
Colleague at MsparkBirmingham, Alabama, United States
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CC
Candice Chenault
Colleague at MsparkHelena, Alabama, United States
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CP
Christopher Patterson
Colleague at MsparkCarmel, Indiana, United States
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KM
Karen Mcnutt
Colleague at MsparkAlabaster, Alabama, United States
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1 education record
Jessica Smith education
FAQ
Frequently asked questions about Jessica Smith
Quick answers generated from the profile data available on this page.
What company does Jessica Smith work for?
Jessica Smith works for Mspark.
What is Jessica Smith's role at Mspark?
Jessica Smith is listed as Innovations Product Expert, Customer Experience at Mspark.
Where is Jessica Smith based?
Jessica Smith is based in Mount Sterling, Ohio, United States while working with Mspark.
What companies has Jessica Smith worked for?
Jessica Smith has worked for Mspark, Scout Alarm, Family Dollar, and Walt Disney World.
Who are Jessica Smith's colleagues at Mspark?
Jessica Smith's colleagues at Mspark include Frank Boggess, Brian Hankins, Gracie Tucker, Jennifer Lawley, and Christina Bargmann.
How can I contact Jessica Smith?
You can use AeroLeads to view verified contact signals for Jessica Smith at Mspark, including work email, phone, and LinkedIn data when available.
What schools did Jessica Smith attend?
Jessica Smith holds Associate'S Degree, Public Relations/Image Management from Franklin University.
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