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Waleed Atef is listed as Service Delivery Manager @ Giza Systems | MBA, ITIL V4, DITS, COBIT19 at Giza Systems, a company with 1014 employees, based in Cairo, Cairo, Egypt. AeroLeads shows a work email signal at gizasystems.com and a matched LinkedIn profile for Waleed Atef.
Waleed Atef previously worked as Service Delivery Manager at Giza Systems and OSS Expert at Giza Systems. Waleed Atef holds Master Of Business Administration - Mba, Digital Transformation And Global Management from Paris Eslsca Business School.
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I am a Service Delivery Manager at Giza Systems, a leading systems integrator in the Middle East and Africa, with over 25 years of experience in the telecom industry. I hold an MBA degree and several certifications, such as ITIL 4 Foundation, DITS, and COBIT19. My core competencies are OSS, QoS, DPI, CEIR, and EIR, and I specialize in network inventory and performance monitoring.My mission is to ensure that the service levels are met when providing solutions to our clients and partners, and to build service relationships with them. I manage the implementation and support of various OSS projects across different countries and technologies, such as the Quality of Service project in NTRA Egypt, the Invigo CEIR project in NTRA Egypt, the DPI projects using Sandvine and Embedway, the 6D EIR project in TTCL Tanzania, and the Oracle PIC solution in Ethio Telecom Ethiopia. I use my skills in RCA, CTM, and BSS to ensure the quality, efficiency, and security of the network and service operations. I work with a diverse and talented team of engineers, designers, and consultants, and I collaborate with vendors, customers, and stakeholders to deliver successful outcomes and solutions.
Listed skills include Telecommunications, Cisco Technologies, Sql, Ip, and 15 others.
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Cairo, Egypt - Riyadh, Saudia Arabia
Ensure that the Service Levels are met when performing services to clients as agreed in the contract.Defining service level agreements (SLAs) and having an excellent understanding of contract requirements.Responsible for the cost and quality of solutions delivered by the technical delivery teams including offers, implementation, and operations.Ensure SLAs.
Ethiopia - Tanzania - Egypt
Managing the implementation and support of Quality of service project in NTRA Egypt over the 4 mobile operators.Managing the implementation and support of Invigo CEIR in NTRA Egypt and its integration with 4 operators.Managing the implementation and support of DPI projects using Sandvine (Procera) and Embedway.Managed the implementation and support of 6D.
Egypt
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Omar Hassan
Colleague at Giza SystemsEgypt, Egypt
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Lamia A.Abdallah ☁️
Colleague at Giza SystemsCairo, Egypt, Egypt
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Rehab Hamed
Colleague at Giza SystemsCairo, Egypt, Egypt
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Mohamed Arafa
Colleague at Giza SystemsCairo, Cairo, Egypt, Egypt
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Amr Ala’A
Colleague at Giza SystemsCairo, Egypt, Egypt
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Mohamed. Esmail
Colleague at Giza SystemsCairo, Egypt, Egypt
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Esraa Samra
Colleague at Giza SystemsJabriya, Hawalli, Kuwait, Kuwait
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Mohamed Mamdouh
Colleague at Giza SystemsEgypt, Egypt
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Ahmed Amin
Colleague at Giza SystemsCairo, Egypt, Egypt
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Shady Mohamed
Colleague at Giza SystemsEgypt, Egypt
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D.C.S (Distributed Control Systems). Project Grade : Excellent. Graduation grade : Good.
Quick answers generated from the profile data available on this page.
Waleed Atef works for Giza Systems.
Waleed Atef is listed as Service Delivery Manager @ Giza Systems | MBA, ITIL V4, DITS, COBIT19 at Giza Systems.
AeroLeads has found 1 work email signal at @gizasystems.com for Waleed Atef at Giza Systems.
Waleed Atef is based in Cairo, Cairo, Egypt while working with Giza Systems.
Waleed Atef has worked for Giza Systems, Misr International System, Misr International Systems, and Global Business Network Ltd..
Waleed Atef's colleagues at Giza Systems include Omar Hassan, Lamia A.Abdallah ☁️, Rehab Hamed, Mohamed Arafa, and Amr Ala’A.
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Waleed Atef holds Master Of Business Administration - Mba, Digital Transformation And Global Management from Paris Eslsca Business School.
Waleed Atef is listed with skills including Telecommunications, Cisco Technologies, Sql, Ip, Switches, Integration, Linux, and Pre Sales.
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