The Operations Director at Burger King is a key leadership role responsible for overseeing the overall operational performance and growth of multiple Burger King restaurants within a designated region. This position plays a pivotal role in ensuring the delivery of excellent customer service, driving profitability, and maintaining brand standards.

As a General Manager, my responsibilities include overseeing a restaurant with 40-45 employees. I ensure customer satisfaction and desired outcomes. I mobilize the management team to handle finances, operations, people development, and compliance. I motivate and direct the staff to provide excellent service. I also manage profit and loss, financial reporting, and cost control, and I interpret operational data to achieve goals.I oversee guest service, brand standards, and training. I implement corporate initiatives and marketing strategies, and I develop employees through training programs. I ensure compliance with standards and regulations, create local marketing plans, and maintain security and sanitation.Overall, I maintain a pleasant environment, ensuring operational adherence to Denny's standards.

Manage operations of Carino's in GCC. Manage operations of The Pizzeria in GCC. http://alghunaim.mawaqaademo.com/Home/About-Us/Management • Responsible for maintaining operating standards, achieving or exceeding sales targets, optimizing profitability and return on capital, developing Human Resources and maintaining high team morale.• Assist management in the development of a Strategic Plan to maximize the opportunity and penetration for the concept in the casual dining market.• Prepare annual Business Plan that reflects the agreed Strategic Plan.• Effectively communicate both the Strategic Plan and the annual Business Plan to direct reports and ensure the same is communicated throughout the organization.• Achieve or exceed budgeted sales per unit through effective marketing initiatives as detailed in the Marketing Plan and calendar, adherence to agreed operating standards, and improving overall manager/employee performance.• Ensure through effective communication, that all restaurants have understandable and achievable profit margin targets for all restaurant controllable costs.• Promote a culture of Operations Excellence.• Ensure new restaurants open in accordance with Strategic & Annual Business Plan schedules leveraging all internal resources.• Ensure Manpower Plan adequately satisfies business needs as laid down in Annual Business Plan. • Plans and performs monthly management directional.• Conduct a monthly operation excellence review internally and quarterly for the region.• Ensures that the cleanliness of the restaurant is maintained at all times.• The safety of our employees and guests are maintained at all times.• Maintains culture and ensures a safe and healthy work environment for staff and managers.• Understands and practices safe food handling procedures.• Liaison with all store vendors and support center contacts.• Lives the company values every day.

Managing the operational issues of 3 Locations in the Eastern Area