• Lead and direct the Human Resource team to deliver a comprehensive HR service to the business.• Employee Relations: Managing absence, disciplinary, grievances, sickness etc. Measure employee satisfaction and identify areas that require improvement through PCI events and Bi-annual employee survey.• Performance Management: Coaching managers on performance management issues and processes.• Learning & Development: Providing guidance on development for managers and their teams.• Training: Implementing the training and development agenda; identify areas that need attention and improvement.• Recruitment & retention: Managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns.• Reward: Advise and support employees on company benefits.• Policy & procedures: Implementation of new HR policies, procedures and processes.• Ensure all company policies and procedures are up to date in line with current employment law. • • Ensure line managers are up to date with changes to any policies.• Working with senior managers: coaching them and advising on all people issues.• Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills.• Managing priorities between casework and projects.• Managing HR budget. • Industrial Relations.

Translate the strategic corporate business plan into HR strategic and operational plans Develop staffing , compensation & Benefits, learning & Development & performance management strategies and implementation of plans and programs to identify , retain & develop talents within and outside the corporation . Develop appropriate policies and programs for effective management of the people resources of the corporation Included but not limited to programs for employee relations, employee complaints and career development. Manage the Manpower budget & HR information systems and necessary reports for analyses of the HR function . Oversee all functions of Facilities & Administrative Services to include personnel management, budget and special projects.

- Reporting to the HR Manager for EMEA & assisting in various HR activities in the area with a focus on compensation & benefits.- Implementing and updating compensation structure by country; conduct salary surveys (Hay & Mercer) & analysis as needed.- Coordinating the administration of Benefits plans for all locations/ keeping records of plans offered by country & making sure of implementation. Seeking improvements whenever possible & ensuring equity within employees & among different locations.- Create, Consolidate & insure implementation of HR Procedures & Policies, by country for all EMEA offices.- Assisting in the preparation, communication & calculations of bonus Plans for EMEA staff with all required approvals.- In charge of the preparation of annual Merit increase for all EMEA locations including needed approvals, communications with line managers and payroll locations.- Providing mgmt and/or corporate HR with various analysis.- Establishing and maintaining employee records related to salaries, bonus, promotions, merits, job changes, benefits, allowances…etc. - Coordinating with Finance & other HR locations for employees set up, payroll, benefits..etc.- Implement an HRIS for the region.

• Monitors the Companies salary structure and benefits to ensure a balance between control of costs and attracting and retaining staff.• Researches and analyzes salary and benefits trends offered by other employers in the cement industry.• Participated in designing budgeting for the whole group.• Advises the top management on pay issues, affirmative action requirements, classification issues and performance appraisal.• Determines budgetary impact of salary actions and assist top management with salary budget planning and staffing requirements.• Prepares operational reports and analyses reflecting progress, adverse trends and appropriate recommendations or conclusions.• Studied, reviewed and evaluated the existing benefit policies, set a plan to outsource services from third parties and set negotiation plans with service providers.• Manages various HR-related projects simultaneously including updating the existing database, related HR policies, forms, saving plans, job re-evaluation, outsourcing daily labors and talent identification.• Take care of the Group monthly Payroll Processing (Egypt, Sudan, Syria, Kurdistan & Algeria) , Tax and Social Security, Compensation, benefits, , Healthcare and Insurance• Support Group HR Director in development of HR Strategies to ensure the HR best practice• Other HR activities as assigned

- Act as a channel between the HR team, staff and management. - Builds and sustains effective relationships with managers to influence the formulation of the business plan.- Works in partnership with the managers to enable delivery of the business plan. - Implements strategy, frameworks through business unit specific plans, and to make sure that it is aligned with the broader business plans and reflects best practice.- Facilitates short to medium term change initiative and continuous improvement of HR projects. - Helps gain the commitment of the employee through communication of the business unit plans and goals - Drives consistent and high quality performance review processes to achieve improved level of performance. - Advices business unit management on all people related matters. - Works with the operational management to agree the manpower plan for the business unit- Undertakes specifics recruitment campaigns across the branches having the first highlighted the problems areas - Identifies and circulates best practice to other business partners. - Influences the formulation of people policies within the HR team. - Undertakes projects work to support the HR team.

- Be mindful of Key Performance Indicators (KPIs), for monitoring of accuracy/timeliness of preparation of payroll.- Build and maintain strong and effective relationship with all the other related units to achieve the Department’s goals/ objectives and Employee Satisfaction.- Prepare the bank monthly payroll and respond to all payroll related queries within the agreed timescale.- Control preparation of the monthly payroll reconciliation to ensure that the same is accomplished on a timely basis. - Responsible for the implementation of the HRIS. (Oracle Software)- Handles salary and market surveys upon the request of the Compensation Manager/upper management.- Conducts case studies for promotions and salary adjustments of current staff in order to ensure consistency of appropriate payments to staff. - Steers the different areas of the bank to update and revises the organizational charts when required in order to maintain updates on the organizational structures- Supervises the amendments and redrafts HR policies and procedures as needed.- Handle employees benefits like Medical, Trips, Pension. Shares plan. ....etc.

- Represent active daily point-of-contact for customers requesting or inquiring on different bank products (whether in person or by phone).- Process and issue fund transfers, bank drafts, traveler checks, certified checks, back office currency exchange, discounted checks, card & loan applications. Maintain depository accounts (open, renew, close).- Receive and record customer orders. Prepare transaction documents, verify customer signatures, check balance, place holds on funds as required, check endorsements and validity, prepare SWIFT messages, determine way of settlement, apply charges, process accounting entries, post transactions, enter cash flow, inform HO treasury, review computer outputs, and issue advises & copies of payments as required.- Maintain and develop cross-selling transactions through cultivation of account relationships. Maintain personal contacts with individuals through business calls and cross selling.