Responsible for developing strategies to hit or exceed sales targets, regardless of the size of the outlet or products offered. Depending on the size of the company and the specific managerial role, tasks could include:promoting and marketing the business, managing budgets and maintaining statistical/financial records;selling travel products and tour packages;sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers;liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;dealing with customer enquiries and aiming to meet their expectations;overseeing the smooth, efficient running of the business.

Conducts and performs short and long term planning and management of the front office operations. Maintains and obtains guest room inventory.Implements company procedures and regulations.Handles budget allocations, project plans and roll out of objectives. Executed and performed task of a front office staff as needed to facilitate service.Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.Analyzes information and evaluating results to choose the best solution and solve problems. Functions in place of the Front Office Manager in his absence. Make sure expenses incurred do not go beyond allocation. Ensures total guest satisfaction by delivering high level of customer service and relations.

Reservation Manager

Reservation Sales Supervisor