Selected to manage the highest footfall / portfolio branch in Dubai after merger, succeeded to achieve the highest figures in the area, succeeded to drive the branch & team in a very challenging environment, achieving risk free till date, succeeded to prevent many of fraud attempts with proper reporting to save the bank guard.has been rewarded as best branch achievement across UAE network for two years in a row.

Succeeded to achieve & exceed the required targets by creating new customer relation/referral Succeeded to exceed the targets in terms of asset, liability & branch profit. Ranked as No.1 in assets achievements pan UAE branches. Managing an excellent portfolio of quality customers (retail & commercial) Smoothly managing the most active branch in Dubai (in terms of walking customers/ business volume), containing team of 14 staff, coaching, motivating, & monitoring them in achieving the targeted sales. Monitoring & enhancing the customer service level in order to reach excellent level of service & maximum customer satisfaction. Working with branch manager & team to achieve the targeted figures & profit. Planning the branch sales strategy & each staff share. Assisting branch manager to maintaining the required level of smooth branch operation.

Highlight:•Perform operation/anti money laundry controller, assisting branch manager in branch daily operation.Responsibilities:•Performing anti money laundry coordinator & monitoring outward remittances to insure that it’s complying with bank policy & CB regulations. •Planned, organized and managed the Bank's administrative and back office functions to ensure smooth conduct of branch operations.•Monitored and controlled cash stock, transactions and security printings. Checked branch tellers' cash on hand on a daily basis and prepared detailed difference reports.•Controlled access to stored records and ensured that all files and records transferred to permanent storage are properly acknowledged and listed. •Performed, updated and verified daily FX transactions. Reconciled suspense accounts, HO and inter branch accounts and maintained the physical inventory of fixed assets with the fixed assets reports.•Generated daily computer reports, signatures and non-voucher reports as well as start of day, financial and non-financial transaction reports. Ensured that month fixed assets re-evaluation reports are in conformance with the statement of condition.•Countersigned the debit transactions related to sundry accounts and accounts receivable, conducted the signature verification related to PIL documents and maintained key and combination register while in custody.•Processed monthly follow up budgets, yearly forecast budgets and all Bank related expenses after obtaining approval of upper management.•Maintained knowledge of all safe deposit boxes operations and related files, records and keys and followed up on renewal charges. Verified check books and cards against related reports on a monthly basis to ensure that all required alert codes are updated.