• Managed IT projects: CCTV, Routing & Switching, Wi-Fi, WDS.• Assisted senior CCTV technicians.• Troubleshooted and provided service whenever required.• Provided ongoing service, repair, and maintenance of CCTV systems within the area.• Maintained a healthy customer relationship.• Worked with the Field Operations Manager • Ensured that tools, vehicles, and safety equipment are regularly maintained.• Managed sub-contractors on site and ensured they worked as per company standards.• Maintained all paperwork and documentation up-to-date and communicated with the Customer Service Administration Office.• Observed and promoted safe working practices.• Developed and deployed a new home automation product "BLUEHOME": controlled the electrical system of buildings with a simple android application via Bluetooth

In charge of managing Fiber Optic projects FTTx Orange DRC and Liquid.• Prepared and validated project processes and methodologies with the client (Deliverables, planning,• resources, materials, etc.)• Ensured availability and allocated & monitored resources and service providers..• Followed and controlled study documents and detailed design of the project.• Managed deployment: Civil engineering, pulling, cable, connection and measurement, construction and development of sites.

• Worked on TBSP: TUNISIA-LIBYA Border Security Project (Phase 1&2).• Design and System Integration of Data center, Telecom, Sensors, and IT subsystems (Phase2).• Managed the subcontractors providing services (IO, RFC, Hayatcom, Sotetel, Omega, LaBatterie).• Participated in the procurements and logistics of acquiring large amount of equipment.• Planned and supervised Maintenance and Sustainment of equipment, and installations at many facilities.• Mastered different protocols: HTTP, FTP, SMTP, DNS, TCP, IP, UDP, ICMP, ARP, Ethernet, MAC address, SNMP, and monitoring software.• Trained Ministry of Defense military personnel.

• Prepared and delivered lectures to undergraduate and graduate students on engineering topics such as networking, security, and mathematics.• Prepared submissions for grants and funds for research. • Participated in the development of teaching methods and strategies.

• Analyzed network requirements.• Worked on the improvement of network performance and performed regular backups.• Installed, configured, and managed Windows and VMware Servers.• Troubleshooted and fixed Windows-based software programs.• Resolved networking problems, assisted in the development of original web pages, and integrated new systems into existing networks, ensuring security and transparency.• Provided IT assistance to customers and colleagues when needed and maintained large databases of files.