Risk Monitoring Manager - Credit Agricole Bank Egypt, retail risk monitoring & vigilance unitFrom 01/01/2016 till present Leading retail risk monitoring team in the daily process.Ensure prompt fraud reporting as per visa regulations.Receiving, replying on any E-mails related to risk monitoring unit Handling all Types of service requests Via CRM Resolving any customer’s complaint’s which is related to fraud risk management.Other tasks requested by heads (monthly control report, inquiry from other banks etc...) Investigate fraudulent transactions related to disputed transactionsHandling KYC applications associated with CRM Risk Monitoring Senior Officer  - Credit Agricole Bank Cairo, EgyptSeptember 2012- till 31/12/2015 Detecting and Preventing CAE cards Debit /Credit from fraudulent activities that may resulted from card usage      .Reviewing all FMS alerts during the shift and contacting the customer to verify the transaction.                 Receiving and replying on e-mails related to cards debit and creditAdding the relevant block codes to the cards as per Policy and updating the Fraud Data Base       .Reducing the number of blocked cards for unreachable reasons          Reviewing Alerts from Visa Online.Special Handling Report (preview all blockage on the credit cards, adding            And releasing from the bank)Credit Analyst (Visa –Cash –Auto) - Credit Agricole Bank Cairo, EgyptNovember 2006- till September 2012Responsible for gathering and analyzing credit information of current and potential applicants. Check ISCORE reportAnalyzing risk factors from gathered documentation & research.Analyze financial statements, and assist in the preparation of credit packages..Prepare full credit presentations and proposals. Daily contact with sales, fraud, operations, and loans departments to communicate any needed updates setting credit limits for granted applicants according to their profile Giving recommendation on visa history