Absence Management Team Lead
Current• Manage and train team of examiners and technical operators to meet operational, financial, and claim requirements.• Analyze business needs and identify new procedures and processes for continuous claims improvement.• Manage and identify the development of new clients to build business and increase profitability.• Perform quality assurance review on complex claims to ensure compliance with audit requirements,service contract requirements, and company policies.• Develop and advise leadership of project progress, milestones, risks, and strategic solutions.• Provide technical and jurisdictional guidance on 1000+ claim reports to effectively adjudicate.• Prepare comprehensive administrative, trend data analysis, and recommendation reports as required.• Manage client and stakeholder relationships to effectively communicate throughout appeal process andpreserve data confidentiality and integrity.• Analyze and approve financial data throughout project lifecycle to ensure accuracy and impact.