Walker Spradlin Email & Phone Number

Richmond, Virginia, United States

Blacksburg, Virginia, United States

• Assigned to a local government client upgrading their ServiceNow environment. • Assumed the position of Scrum Master • Coded notification templates in HTML across multiple departments • Configured notification conditions using JavaScript and other tools • Interviewed product users to identify and implement user experience improvements • User story creation and grooming • Researched tools for backlog creation and maintenance • Enhanced procurement process by implementing a new form and workflow• Paired with my fellow team members to resolve complex problems.• Collaborated with senior software engineers and project managers to understand client requirements and translate them into technical specifications.• Participated in daily stand-up meetings, providing updates on progress, discussing roadblocks, and coordinating tasks with the team.• Utilized HTML, JavaScript, C# and .Net to produce a web interface for client selection of country and associated state of residence, coupled with the ability to add new information to the API as needed.

Virginia, United States

• Lead and train new hires on daily tasks and customer service• Solve complex problems for guests and the company• Collaborate with and support fellow coworkers with leadership tasks while working in a fast-paced environment• Customize the experience to tailor to each customer• Building an extensive knowledge of electronic devices and the best situations

United States

• Operated intricate machinery such as espresso machines and point of sale systems • Contributed to our team in a fast-paced environment by assisting guests as quickly as possible• Memorized numerous recipes with variations and quantities required for assorted sizes

Bachelor Of Engineering - Be, Computer Science

Education record