Sue Wallace Email & Phone Number

San Diego, California

Carlsbad, CA

Responsible for performing system administration tasks associated with a document control software package (MasterControl).

Corona, CA

Site System administration for TrackWise Training Manager to ensure compliance with regulations and standard company policies while maintaining and updating personnel training databases.

Corona, CA

• Managed the daily document processing activities, system testing, troubleshooting and customer support of the Corporate Quality Electronic Document Management System. Management level support, direction and compliance.
• Coordinated and conducted company-wide system training for Corporate Controlled Document Domain and Corona site domain.
• Identified and investigated all issues related to the system and resolved with a compliant solution.
• Core member of the system upgrade team and assisted Computer Validation group in end user testing.
• Coordinated all necessary site closure activities related to document transfer to Iron Mountain.
• Successfully supported implementation of company-wide Quality Management System by ensuring the necessary system configuration update, procedure changes and user training are completed.

Greater San Diego Area

• Managed all aspects of controlled document system and supported audits of regulatory agency.Performed inaugural Periodic Review of SOPs utilized the new EDMS system.
• Led project team for the reorganization of all QA documentation, enabled company-wide usage of electronic files. Conducted company-wide user training for the new system.
• Performed company first inaugural periodic review of SOPs utilized the new EDMS system.Senior Quality Assurance Documentation Specialist (2002 - 2006)Administered all aspects of the day-to-day operation of controlled.
• Developed new controlled document management systems (both paper and electronic) and trained users for implementation of the new systems.
• Co-implemented Ligand’s Electronic Document Management System. Developed the migration protocol and project plan, coordinated the migration of legacy documents into the system, and led the coordination of on-going.
• Supported QA Documentation Coordinator in the design, implementation and management of new and existing documentation systems.

Greater San Diego Area

Coordinated with engineering, production and administrative personnel to develop and implement creation/update of production documentation. Evaluated new software and trained users in their use.Administrative Secretary/Secretary II (1991 – 1996)