Wallid Saad Email & Phone Number

Emeryville, CA

Greater Seattle Area

Validar takes great pride in our technology and services. We will always provide 100% effort in understanding your event marketing goals and objectives, and our promise is to meet or exceed your expectations at every event.

San Francisco, California, United States

• Built and maintained strong relationships with a portfolio of 4,000 clients, resulting in increase in customer retention and renewal rates.
• Proactively identified and addressed potential issues or challenges, resulting in a decrease in customer churn and an increase in overall customer satisfaction.
• Developed and implemented a customer success plan for each client, aligning their goals and objectives with the company's offerings and services
• Worked cross-functionally with internal teams, such as sales, product, and support, to ensure that customer needs are being met and exceeded
• Leveraged customer success technology tools, such as Totango and Outreach, to track customer health and progress, and identify areas for improvement

San Francisco, California, United States

• Consistently exceeded monthly and quarterly sales targets by 100% + through effective prospecting and lead generation techniques.
• Maintained a high volume of outbound calls and emails, averaging 150 outreach attempts per day and achieving a 45% response rate.
• Collaborated closely with the sales team to ensure seamless handoff of qualified opportunities, resulting in 75% increase in closed-won deals
• Lead training for new employees on CRMs and strong sales lead techniques
• Leveraged sales and marketing technology tools, such as Salesforce and Outreach, to streamline the sales process and improve productivity
• Contributed to a positive and collaborative team culture by sharing best practices and supporting team members

San Francisco, California, United States

• Mentored and coached Flockjay Batch #15 of sales students to help them develop the skills and knowledge needed to succeed in their sales careers
• Conducted regular one-on-one coaching sessions with each student to provide feedback, guidance, and support their progress and development
• Tracked and analyzed student performance metrics to identify areas for improvement and provide data -driven feedback and recommendations
• Maintained a positive and collaborative learning environment, and acted as a role model and mentor to inspire and motivate students.

Criminal Justice

Activities and Societies: SFSU Soccer team

Fire Science Technology, Fire Science/Fire-Fighting

Education record

Activities and Societies: Men's Soccer Team: -Lead team to a Division Championship 3 years in a row -ALL-PAL BAY DIVISION Athletic of the.