William Walsh Email & Phone Number

New York, Ny

Technology Lead primarily responsible for platform modernization, security, stability, and health for one of the products primarily servicing JPMorgan Chase Consumer & Community Banking clients.

New York, Ny

Application/Solutions Engineer on a global team of engineers responsible for designing, deploying, maintaining, and managing the non-production infrastructure platforms for the majority of the applications leveraged by JPMorgan Chase Consumer & Community Banking clients.Key Contributions• Application Engineer responsible for managing the application infrastructure for a product consisting of a suite of Java applications and web services utilizing IBM HTTP Server (IHS), IBM WebSphere, Microsoft SQL Server, IBM MQ, Autosys, and Microsoft SSIS, running on IBM Advanced Interactive eXecutive (AIX), Red Hat Enterprise Linux (RHEL), and Microsoft Windows operating systems.• Develop & Maintain partnerships with Developers, Support Analysts, and Business Product Owners, all stakeholders alongside Engineers whom share product/application ownership responsibilities.• Partner with fellow Solutions Engineers to manage the regular build and turnover of the combined application infrastructure platforms of all the products supported by the entire engineering team while ensuring delivery of the platforms coincide with product software release cycles.

New York, Ny

A Technical Engineering Manager and Engineer providing and enabling the delivery of stable, scalable, and supportable solutions to businesses throughout the Firm within the realms of application engineering, capacity/hardware management, technology hygiene, and systems entitlements management with a global team of engineers responsible for the implementation, maintenance, and ownership of systems while providing guidance, leadership, and setting standards for engineering practices.Key Contributions• Formed, combined, and restructured the team for ongoing success and to enable future growth by merging multiple teams into a single team while promoting and enabling the growth of several engineers into more senior roles to improve operational efficiency, combined all the junior engineers to operate as a consolidated unit under the guidance of a single senior engineer, and positioned various members of the team to become SMEs of various products and topics significantly enhancing the overall depth of the knowledge of the team strengthening its overall skillset, capabilities, efficiency, and execution.• Expanded the remit of the team and its portfolio of systems by successfully onboarding new products for new clients in new divisions making the team into more of a horizontal team and took on new responsibilities such as getting more involved in capacity planning activities while promoting the team’s work to senior management on a regular basis which resulted in even further remit expansion.• Successfully delivered on a portfolio of MCTB, DCTB, and RTB projects involving approximately 20 systems while also addressing a number of critical Firmwide initiatives.• Recognized for excellence in ensuring projects were properly tracked and delivered as close to schedule as possible, as a strong technical leader and mentor with great communication and good judgment skills including the ability to appropriately tailor project status updates for different levels of management.

New York, Ny

Technical Engineering Manager of a global team of engineers responsible for designing, deploying, maintaining, and supporting a number of distributed vendor systems plus infrastructure for some internally-developed systems primarily for Financial & Regulatory Controllers, manager of vendor relationships including Oracle, IBM, Wolters Kluwer Financial Services, ClusterSeven, AxiomSL, Bonaire, Corptax, Palantir, and VENA Solutions, and responsible for the engineering and internal deployment of various vendor products such as Oracle Enterprise Performance Management (Oracle EPM), IBM Clarity, IBM Cognos FSR, IBM Cognos Disclosure Management (CDM), FinArch Financial Studio, ClusterSeven, Bonaire Revport, and VENA Corporate Performance Management.Key Contributions• Drove the application engineering team to deliver with great effort and long hours on a lot of projects with extremely aggressive timelines involving critical applications in Finance related to several MCTB and DCTB initiatives, many of which with regulatory implications, all while managing the onboarding and training of new team members contributing to the given initiatives.• Delivered an Oracle EPM 11 platform – a major release of Oracle Enterprise Performance Management, consisting of a robust, extremely integrated, application architecture involving multiple teams within IT and multiple departments, an effort lasting a year from design through to production release.• Deployed ClusterSeven providing transaction logging and change management functionality that tracks, monitors, and audits End-User Computing documents, such as Microsoft Excel Workbooks and Microsoft Access Databases, leveraged to produce financial numbers for external regulators providing a monitoring platform for the Firm’s Global Regulatory Controllers satisfying a MCTB deliverable tied to a FED MRA.• Significantly expanded the portfolio of systems to include various products involving new clients in new divisions.

New York, Ny / Jersey City, Nj

Engineer on a global team of engineers responsible for designing, deploying, maintaining, and supporting a number of distributed vendor systems plus infrastructure for some internally-developed systems primarily for Financial & Regulatory Controllers.Key Contributions• Earned an Officer promotion to Vice President.• Engineer responsible for participating in the design, deployment, maintenance, and support for a number of distributed vendor systems plus infrastructure for some internally-developed applications primarily for Financial Controllers and Regulatory Controllers, but also for some other business functions including Operational Risk, Private Banking, Corporate Services, and Internal Audit.• Developed & Maintained relationships with Developers, Support Teams, Enterprise Infrastructure Teams, and Business Users with whom Application Engineers must closely partner.• Engineer for Morgan Stanley’s Oracle Enterprise Performance Management (EPM) (Hyperion) System including OEPM Financial Management, which is the financial consolidation tool used by Morgan Stanley to produce SEC 10Q Filings as well as Firm Performance Press Releases.• Engineer for Morgan Stanley’s FinArch Financial Studio System, which is used by Morgan Stanley Regulatory Controllers for producing various FED Filings.• Engineer for Morgan Stanley’s ACL AuditExchange System, which is used by Morgan Stanley Internal Audit.• Engineer for MS Windows & RHEL Utility Servers which supported various Morgan Stanley Corporate Information Technology Systems.• Engineer of Automations for various Morgan Stanley Corporate Information Technology Systems, primarily leveraging Autosys, NAS, and AFS.• Developed the Application Engineering Team Portal and Application Engineering Service Management Portal.• Mentored and Trained Support Teams with regard to the Morgan Stanley Systems deployed by the Application Engineering Team while continually serving as Support Escalation.

Jersey City, Nj

Engineer and Technical Project Manager responsible for integrating new and enhancing existing technologies for an internal IT Helpdesk as well as coordinate adoption of and compliance with Firmwide Technology Initiatives.Key Contributions• Coordinator of the MSWM IT Problem Management Tool including structural maintenance and enabling growth of the tool through organizational evolution, technology changes, and feature enhancements.• Administrator of the MSWM IT Problem Management Tool with regard to the Information Technology Helpdesk involving administering changes to the Problem Classification Categories and working with the developers to implement changes to the tool’s GUI and functionality.• Spearheaded the implementation of a Symon Alert/Notification System, employed by the MSWM Information Technology Helpdesk as well as the MSWM Information Technology Network Command Center. Beyond the initial deployment, continued to serve as Developer/Administrator of the system.• Introduced the MessageCentral Notification System as a middleware solution for integrating the Symon Alert/Notification System with the MSWM IT Problem Management Tool at no cost to the Firm and acted as the MessageCentral System Owner and Developer while working closely with the MSWM IT Problem Management Tool’s Developer to meet messaging and delivery requirements.• Solely responsible for maintaining the MSWM Information Technology Helpdesk’s Desktop/Platform Systems, managing upgrades and rollouts while coordinating with MSWM Information Technology Desktop Support, MSWM Information Technology Platforms Support, MSWM Information Technology Information Security, MSWM Information Technology Deployment Services, and MSWM Information Technology Network Support.• Generated and provided regular performance reports to the MSWM Information Technology CIO.• Generated and provided regular incident management reports to MSWM Information Technology Senior Management.

New York, Ny / Jersey City, Nj

Manager of an internal IT Helpdesk responsible for supporting Morgan Stanley Wealth Management technologies while partnering with other managers whom shared similar responsibilities.Key Contributions• Coordinated the operations of a technical support call center.• Managed 40 User Support Technicians.• Acted as the department’s Systems Manager/Administrator.• Responsible for commanding systems outage situations.• Handled systems/site outage status reports.• Coordinated efforts of multiple departments when it was necessary to resolve systems problems.• Escalation contact for support center technicians when technical guidance was required.• Provided leadership to support center technicians.

Freehold, Nj

Engineer, Network Administrator, and Desktop Support Technician for Nestlé USA technologies at a Nestlé USA office and manufacturing facility.Key Contributions• Managed users, shares, and security for multiple Microsoft Windows Domains.• Served as Microsoft Windows Domain Support & Microsoft Windows Desktop Support for 150 users.• Handled all Y2K compliance testing and corrective measures for multiple systems.• Actively involved in modifying the design, methods of implementation, and merging of infrastructure components and proprietary software for multiple networks.• Required to maintain and configure network infrastructure components.• Functioned as Local support for an IBM AS/400 Mid-Range computer and its associated network.• Constantly researched and implemented new solutions to meet the needs of end users.• Acted as liaison between local management and corporate system administrators.