• Interface with 3PL partners on a tactical, operational, and strategic level for mutual growth. • Align client scope needs to vetted provider capabilities and solution. • Leverage operational knowledge to regularly monitor KPI’s and work with underperforming sites to develop and implement remediation plans to bring performance in line with SLAs.

• Directed the successful start-up of outbound operations for a 580K SF automated distribution center leveraging 105 trucks in support of 105 customers daily.• Implemented waving strategy and operational KPI’s that resulted in 21% fill-rate improvement and 30-minute route departure time reduction per truck.

• Operations oversight for 600,000 square foot distribution center with 12/5 operating schedule, team of 108, 5,300 inbound containers, $100 million in inventory and shipping >35 million units annually.• Led continuous improvement team and operations leadership to develop processes and solutions that resulted in lead-time reduction, detention and demurrage savings of > $3M.

• Oversight of third-party logistics (3PL) fulfillment operations to establish and maintain business partner relationship that ensured alignment and execution representing $250M in digital business revenue and $22M budget.• Partnered with cross-functional teams and stakeholders in Digital Operations, Customer Care, Retail Applications, Planning, Production, Finance, Inventory Control, Loss Prevention, Customer Retention, Retail/Wholesale Distribution, Licensing, Foundation, Legal & Global Logistics to drive incremental cost savings of $1.6M through process improvements and contract initiatives. • Improved receipt capacity by 25% and reduced inbound cycle time by 1 day.

• Successfully developed & implemented processes and strategies to expand eCommerce fulfillment capacity by optimizing current network resources with favorable results: -29% CPU, +11% volume and .5 day turn-time improvement. (Project: RED)• Led operational validation of Omni-Channel fulfillment proof of concept.• Created better linkage and improved communication between Operations Planning Team, IT Infrastructure Team, Order Management System Team, Transportation Team, and Distribution Teams•Selected by senior leadership to the network Operations Improvement Team (OIT) supporting continuous improvement efforts across network.

• Leveraged teams to process >21M units annually supporting direct -to-consumer (D2C) operations for a 1.3 million sq. ft. 24/7/365 fully automated eCommerce fulfillment center. • Increased reserve to active replenishment +23% through process improvements.

• Leveraged teams to process >25M cartons annually supporting 147 department stores through collaboration and performance coaching for a 600K sq. ft. automated flow-through distribution center.• Supported double digit Units-Per-Hour (UPH) metric improvements.