Walter Chen Email & Phone Number

上海, 中国

DELSEY designs, develops, has manufactured and distributes high quality luggage, business carriers, leisure and travel goods, travel accessories in more than 110 countries.-- Responsible for Asia region Go To Market strategy and deployment, lead Asian sales administration and customer service, sales demand forecast and planning, optimization of China business model & rebuilding of China distribution network, and leading pricing process from sales function. -- Support Asia President to transfer business model of China, Korea, Singapore, Malaysia and Indonesia from DTC (Direct to consumer) to Distributor model, and bring whole Asia region EBITDA from big negative to positive in the 2nd year.-- Standardize the monthly demand forecast cycle and set up an efficient demand planning process, reduce the inventory days from 270 days to 89 days in the first year.-- Set up and deploy the new price setting and approval process, which increased the margin to better support after-sales service and shortened the time dramatically on price check and approval from several days to within one day.-- Set two metrics (On time shipment readiness and Percentage of customer orders with correct documentation) on sales administration team, and set up weekly Monday meeting with sales administration team and logistics team to track exporting order shipment status and plan better shipment schedule, which increase monthly on time shipment from 50% to 90%.-- Recruit and supervise a team of 9 persons with 4 in Hongkong, 4 in Dongguan city of Guangdong province and 1 in Shanghai.

Shanghai

iTutorGroup is the global leader in online education providing personalized learning experiences to hundreds of thousands of students . iTutorGroup's award-winning education platforms include vipabc, TutorABC, and tutorJr for English-language learning, TutorMing for Mandarin Chinese language learning, vipJr for youth learning platform.-- Nov 2017 to May 2018, lead a team of 5 specialists to develop Chinese Subject Curriculum.-- Mar 2016 to Oct 2017, lead the project of Math subject and successfully launch the product of Math online teaching, which had been a key product of vipJr business unit.-- Coordinate on the corporate Balanced Scorecard Project which aimed to clarify corporate organic and inorganic growth strategy and achieve vertical and horizontal alignment by liking departmental goals with corporate strategy.-- Lead the ERP project on Peoplesoft HR system, including Core HR、C&B and Time Management modules, which aimed to enhance HR information analysis capability and automation on payroll process and online approval process to improve accuracy and efficiency.-- Get extra 8 months bonus in Year 2015 for successfully rollout of Balanced Scorecard and organizing corporate annual strategy meeting.

Shanghai

-- Responsible for annual and quarter sell-thru planning, target setting and budget allocation between sales channels, directly report to China GM-- Provide Quarterly channel shopper-based product mapping guideline for field sales execution. Product mapping enable the product differentiation in key category & key channels to maintain pricing strategy, and ensure dedicated products for prioritized growing channel-- Define reseller competence model, make Quarterly reseller capability assessment, and restructure reseller rebate to drive exclusive sale and model store building.-- Identify and build preferred reseller network across the country.-- Responsible for sales capability building, lead the sales tools, system development and implementation in the market-- Rollout RSR Tablet Route Book program national wide, and set up Oracle BI system to provide sales daily execution KPI report to management team automatically. -- Rollout serialization tool to manage pricing & trans-shipment with significant improvement-- Lead Go-wide project to define the Go-wide cities development model & achieve cities coverage target -- Lead Go-direct project, organize weekly meeting, ensure project move forward under plan. The purpose of go-direct project is to provide better service to meet retailer’s need & drive sales.-- Recruit and supervise a team of 2 persons-- FY12 Top 10 employee of Logitech China

Shanghai City, China

-- Responsible for annual and quarter sell-thru planning, target setting and budget allocation between sales channels, directly report to China GM-- Provide Quarterly channel shopper-based product mapping guideline for field sales execution. Product mapping enable the product differentiation in key category & key channels to maintain pricing strategy, and ensure dedicated products for prioritized growing channel-- Define reseller competence model, make Quarterly reseller capability assessment, and restructure reseller rebate to drive exclusive sale and model store building.-- Identify and build preferred reseller network across the country.-- Responsible for sales capability building, lead the sales tools, system development and implementation in the market-- Rollout RSR Tablet Route Book program national wide, and set up Oracle BI system to provide sales daily execution KPI report to management team automatically. -- Rollout serialization tool to manage pricing & trans-shipment with significant improvement-- Lead Go-wide project to define the Go-wide cities development model & achieve cities coverage target -- Lead Go-direct project, organize weekly meeting, ensure project move forward under plan. The purpose of go-direct project is to provide better service to meet retailer’s need & drive sales.-- Recruit and supervise a team of 2 persons-- FY12 Top 10 employee of Logitech China

Shanghai City, China

-- Organize weekly regional sales forecast submission, facilitate the review at the national level and drive forecast accuracy.-- Develop field force target setting, track weekly field force productivity and compile month-end results.-- Provide guidelines for the sales representatives/executives mapping to ensure SR and SE meet the sellout threshold as well as weekly shop visit standards. -- Issue monthly productivity report for sales team to adjust their remapping end of every month to ensure optimum deployment of resources.-- Partner with sales & marketing team to manage key partners of Motorola such as Distributors, Key Retailers and Wholesalers by leading the execution of KR/KW programs including target setting, performance evaluation, incentive calculation and budget control.-- Work closely with HQ sales operation to establish business processes, policies and practices relating to business partners’ operations in order to drive simplification of processes to ensure effectiveness and efficiency of executions.-- Monitor and audit the business discipline execution by verifying sales data accuracy and channel feedback to minimize the cross-sales and retail price violation cases.-- Issue weekly & monthly operational reports to the regional sales team, highlight key issues in the report and track the execution of the action plan submitted by the sales team.-- Get BRAVO reward in recognition of my contribution towards East Region in 2007 Q4.

Shanghai City, China

-- Participate in the development of national sales policies and follow up the execution in the regional levels.-- Develop together with regional sales managers on the sales forecast plan on the rolling-3-months basis. -- Assist National Sales Director to set up the monthly sales targets, allocate resources to each region and ensure all expenses stayed within the given budget. -- Review sellout performance and keep track of P.O. status with regional sales managers on a weekly basis.-- Conduct the CTS/P&L analyses based on the deep understanding of the different business models of each individual key customers to provide operational guidelines to regional sales teams for them to better utilize company’s resources and maintain positive working relationships with our customers. -- Cooperate with marketing department in the initiation and preparation of monthly promotion plans tailor-made for each individual sales region based on local market situation.-- Coordinate with supply chain, IT, finance, after sales service and legal department to ensure a smooth cross-functional cooperation between sales branches and the above mentioned departments.-- Optimize the internal sales process for the regional sales teams to have a better understanding of the company’s policies and procedures and to compete more effectively in a dynamic business environment against our competitors.-- Manage the OMS (outlet management system) to provide a variety of reports required by top management team for them to make related business decisions.-- Recruit and supervise a team of 6 persons and evaluate their working performance on an regular basis.

Shanghai City, China

Manivest is a member of Manivest International LLP with offices in Hong Kong, Shanghai and Macao. The group offers specialized corporate and advisory services for clients.-- Prepare marketing plan.-- Make phone calls and visit Shanghai Law Firms and CPA Firms and provide research reports to management.-- Prepare monthly newsletter to Shanghai Law Firms and CPA Firms.-- Prepare in-house seminar.-- Provide company incorporation services in Shanghai for clients.

Xiamen, Fujian, China

-- Market the company’s port equipment leasing services in Fujian and looking for business partners.-- Prepare and arrange necessary documentations to assist customers to clear the custom.-- Control the receivables.-- Prepare and analyze the marketing and sales data and compiled reports to management.