Walter Del Cid

Walter Del Cid Email and Phone Number

Service Manager | Project Manager | Customer Service Manager | Continuos Improvement Manager | HSE Manager
Walter Del Cid's Location
San Pedro Sula, Cortés, Honduras, Honduras
Walter Del Cid's Contact Details

Walter Del Cid work email

Walter Del Cid personal email

About Walter Del Cid

Manager with over 20 years of experience working for leaders companies in the region, providing support to multiple organizational areas: parts and services sales, logistics and distribution, parts controls, Health, Safety and Environment, key performance indicators and developing continuous improvement projects to different areas in the organization. Excellent customer relationships and ease of establishing agreements with service and equipment suppliers. Oriented to innovation, continuous improvement, customer service and occupational health & safety.Currently I provide consultancies and I can help you carry out different projects that generate added value in your company: - Productive process analysis to make them more efficient. achieve better results and reduce waste using statistical and control tools process improvement.- Identification for opportunities to increase sales volume. - Perform Customer Care and service process analysis to improve satisfaction levels. - Analysis of Delivery Routes and improvement of product delivery supported by geographic censuses to customers and time analysis. - Business Case (business case) to evaluate the feasibility of a new project or investment based on a clear and objective methodology that adequately justifies the investment. - Implementation of automotive workshops, with their equipment, tools, organization, service and attention processes. Also evaluation of current workshop in order to identify improvements. - Implementation of key performance indicators to measure the efficiency of your business and creation of monitoring Dashboards. - Evaluation of best safety and hygiene practices in the work area and assesment.Contact me!email: wingcid@yahoo.com,

Walter Del Cid's Current Company Details

Service Manager | Project Manager | Customer Service Manager | Continuos Improvement Manager | HSE Manager
Walter Del Cid Work Experience Details
  • Cummins Inc.
    Service Manager
    Cummins Inc. Jan 2014 - Aug 2021
    North Region
    Maintenance, Repair and warranty services management for different applications: Cummins Power Generation/ ® Generators, Cummins ® /Engines and Ingersoll Rand/ ® Air Compressors, Customer proposals and negotiations, Workshop expenses control, Monitoring of operational excellence for the workshop and HSE policies compliance.Achievements:- EBIT indicator above 16% several years.- Attention to 200 customer maintenance contracts.- 22 people under responsibility.
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  • Deland Autoservicios
    Business Owner
    Deland Autoservicios Dec 2012 - Jul 2016
    San Pedro Sula, Honduras
    Implementation of own business: automotive services workshop, administration, customer service, sales, and marketing activities.
  • Corporacion Flores
    Planning And Development Manager For Parts And Services
    Corporacion Flores Apr 2011 - Sep 2012
    San Pedro Sula
    Toyopartes and Toyoservicios business units management for the Northwest Zone of the country: Parts & Service sales processes, and warranty care for the brands Toyota ® and Daihatsu ® ; Follow-up of business and proposals with customers; Monitoring and control of incomes and expenses budget; Strategic planning for workshops; and Support to customer service processes.Achievements- 98% accuracy inventory of parts.- Kodawari Sps Workshop certification / 2012.- 30 people under responsibility
  • Corporación Flores
    Continuos Improvement And Projects Manager.
    Corporación Flores Jan 2010 - Mar 2011
    San Pedro Sula, Honduras
    Leading projects under Kaizen methodology (continuous improvement) in order to: optimize inventories, reduce process time, 5s best practices, and achieve certifications under Toyota TSM and Kodawari standards; Marketing projects: surveys and geo-location of customer, marketing competition studies, Coordination of management monthly results meetings (Balanced Scorecard).
  • Sabmiller/Honduras
    Cold Drink Equipment National Coordinator
    Sabmiller/Honduras Jan 2004 - Apr 2009
    San Pedro Sula, Honduras
    Coordination of cold drink equipment control area in order to serve 40,000 coolers and around 200,000 services per year.Achievements:- Customer satisfaction over than 90%.- Reduction of $ 600K per year with implementation of the first cold drink equipment operations center.- 5 people under responsibility.
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  • Cervecería Hondureña
    Sales And Distribution Kpi National Analyst
    Cervecería Hondureña Jun 2002 - Dec 2003
    San Pedro Sula
    Sales and distribution KPI culture implementation and monthly reporting; support on implementation of compensation plans for sales leaders; Executive monthly report preparation to senior management, Sales and Distribution Policies and procedures administration.
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  • Cervecería Hondureña S.A
    Kpi Distribution Analyst And Basis Ii System Implementer South Region
    Cervecería Hondureña S.A Jul 1997 - May 2002
    Tegucigalpa, Honduras
    Execution of geo-referenced Surveys Projects and Optimization of delivery routes to customers in Tegucigalpa, San Pedro Sula and Choluteca cities, Support in the Implementation of performance indicators KPIs (Central South Region); Implementer of specialized logistics system: Basis II; In charge of the statistical area and generation of reports for the sales areas.

Walter Del Cid Skills

Project Management Kpi Implementation Distribution Strategies Systems Analysis Logistics Project Planning New Business Development Strategic Management

Walter Del Cid Education Details

Frequently Asked Questions about Walter Del Cid

What is Walter Del Cid's role at the current company?

Walter Del Cid's current role is Service Manager | Project Manager | Customer Service Manager | Continuos Improvement Manager | HSE Manager.

What is Walter Del Cid's email address?

Walter Del Cid's email address is wa****@****ins.com

What schools did Walter Del Cid attend?

Walter Del Cid attended Aden Business School, Universidad Católica De Honduras 'nuestra Señora Reina De La Paz', Universidad Nacional Autonoma De Honduras (Unah(, Procesos Y Sistemas De Informacion (Psi), Procesos Y Sistemas De Informacion (Psi).

What are some of Walter Del Cid's interests?

Walter Del Cid has interest in Guitarra, Karaoke, Ciclismo.

What skills is Walter Del Cid known for?

Walter Del Cid has skills like Project Management, Kpi Implementation, Distribution Strategies, Systems Analysis, Logistics, Project Planning, New Business Development, Strategic Management.

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