Walter Hyde Email & Phone Number

Irving, Texas, United States

Grand Prairie, Texas, United States

• Packed orders accurately in appropriate shipping containers, meeting and exceeding production goals.
• Replenished stock items on production lines and staging areas as needed.
• Maintained an organized and clean work environment, following all safety policies and procedures of the facility.
• Communicated with shift supervisors to ensure orders remained accurate and complete.

Grand Prairie, Texas, United States

• Identified the customer's motive for calling and understood the customer's insurance needs while advocating Progressive's products and servicesthrough benefits selling.
• Shared expertise and pertinent information to ensure appropriate insurance coverage while remaining flexible in order to better meet the needs ofthe customer.
• Succeeded in cross-selling and advocating Progressive's products and services, utilizing different approaches to ask for and close the sale.
• Assisted consumers who started a quote online via the internet or mobile device.
• Partnered with a coach or supervisor to continually develop skills and improve results.
• Stayed current on products, services and procedures through extensive training.

Irving, Texas, United States

• Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
• Checked inventory and selected case, each, and IP products from specific locations based upon customer orders and availability, ensuring 100%accuracy of all materials picked.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Maintained metrics, reports, process documentation, and service logs, as well as training, safety observations, and safety records.
• Direct outbound shipping dock operation to ensure achievement of cost, productivity, accuracy, and timeliness objectives.

Duncanville, TX

• Maintains and encourages an atmosphere of fast, friendly courteous customer service.
• Provides customer service by performing the duties of a clerk in the Dairy department
• Performs a lead role in customer service, including handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering any questions.
• Continuously monitors area activities, including customer traffic flow, coverage of checkout lanes, etc.
• Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; and cleans work area by mopping, sweeping, taking out garbage, etc.
• Maintains a constant awareness of customer and employee safety.

Dallas/Fort Worth Area

Dallas, Texas

Fort Worth, Texas

Southlake, Texas

Responsible for designing lighting for various worship and special programs for the church. Also responsible for programming boards and the operation of equipment to preform the shows.