Walter Giandomenico Email & Phone Number

Verona, Veneto, Italy

Verona Area, Italy

Strong experience in multi-client management in the Financial Services and Insurance field. Full e2e management from business development to billing stage:• Business proposition• Contracting• Solutioning and staffing• AMS services delivery• Projects delivery• Costs and revenues management• BillingFrom 2021 involved as Service Manager in the UK branch of a global leading insurance group in several areas such as Business Intelligence and Oracle database administration.Multi cultural and multi location team (Italy and UK), supporting HR office in people recruiting and development.

Verona, Veneto, Italy

Responsible for maintenance, enhancements and new projects of the claims system of a major Italian insurance group.Main activities and responsibilities:• project estimation• planning and control• service monitoring• escalation management• staffing• economics• customer relationshipMixed team (Italy and India) with >15 resources involved.

Verona, Veneto, Italy

Within the Claims Program of a major Italian insurance group, Accenture is responsible for the construction of a new desk for claims settlement. For this project, with the involvement of Accenture until February 2014, the role is responsible for the delivery of the project.The technologies used are mainly Java J2EE, Struts 1, PL / SQL and Triggers, API TIBCO iProcess. The team consists of 11 elements on-shore plus 2/3 more resources offshore (India Delivery Center).Main activities and responsibilities:• estimating• planning and control• risk management• configuration management• customer relationship• mentoring and counseling

Verona

Head of Front-End and SOA integration development teams, responsible for task planning, progress monitoring, supervisioning and quality control of deliverables. Team is made up of 3 persons from Italy and 4 persons from India. Responsible for interactions with the customer for management and technical matters.Outside of the project I am involved in counseling and training activities for my company.Tools and software- IBM SOA Platform- IBM Websphere Integration Developer- IBM Websphere Process Server/Enterprise Service Bus- IBM Rational ClearQuest- Serena Dimensions- BDMS (custom Build & Deploy Management System)

I played an important role in the Test Management disclipline in different development projects.I was involved in these projects as HP Quality Center and HP QuickTest Professional expert, to analyze customer applications and to define testing approach and architecture. During the last months I gained a strong knowledge of HP testing tools and integration between them.Moreover I was responsible to manage a software development platform, keeping track of installation and maintenance of the entire suite, configuring new projects that need to use the tools and doing feasibility study in case of technological upgrades.

I collaborated on the implementation of an iterative software development process (IBM RUP - IBM Rational Unified Process) tailoring it on customer needs.During this period I had the opportunity to analyze the software development process in all disciplines point of view (Requirements Management, Analysis and Design, Implementation, Configuration and Change Management, Test, Environment, Project Management, Quality Management, Release Management).Process Framework implemented:- RUP and Rational Method Composer Administration, integration and use of:- Rational RequisitePro (Requirement Management) - HP QualityCenter and HP QuickTest Professional(Test Management) - Softech Optim (Data Management) - CAST Standard Enforcement Suite (Quality Management) - Serena ChangeMan Dimensions (Change & Configuration Management) Knowledge of: - Oracle Database Server - Rational Software Architect - Websphere Application Server

Bachelor'S Degree, Computer Engineering

Diploma, Business And Commerce