Walter Smith Email & Phone Number

Mississauga, Ontario, Canada

Mississauga

Richmond Hill, Ontario

Assisting sales leaders in making sound and timely business decisions to drive short term and long-term performance. Paramount was guiding sales leaders in aligning selling resources with the greatest opportunities in the most cost effective ways. Also responsible for ensuring that all sales personnel were treated fairly and were paid accurately while improving sales performance through better processes, technology and methodologies in parallel with improving employee morale.

Richmond Hill, Ontario

Reporting to the VP of Sales Support and Renewals, I was globally responsible for customer renewals and retention, managing a team of 8 strategically located across the globe with increasing targets year over year. I also assembled and managed a team of 5 globally positioned Sales Admins to automate and increase the amount of time Sales reps had for interacting with their customers rather than being bogged down with administrative work.

Toronto, Canada Area

In addition to being quota carrying, responsible for global team, worked directly with support and marketing on customer programs and experience. I was also responsible for employee onboarding, a new CRM implementation and training of sales teams globally. I was involved in creating a Disaster Recovery plan and continued to advance my role in reporting analytics (Experience with Ad Hoc VBA, SQL BI Tools to achieve desired results for the business needs of Sales)

Toronto, Canada Area

In addition to being quota carrying, also responsible for 6 team members success through training, program enhancement, documentation of sales contracts and renewal program, customer handbooks and sales policies and procedures.

Toronto, Canada Area

Renewal of customers near the end of their support subscriptions, additional license sales. Automated the sales cycle and introduced reporting for better insight and customer experience.

Toronto, Canada Area

Inside National Account Manager for IBM, EDS, Chrysler.Guided sales leads through the sales process, cross-sell, upsell, customer demos, face to face customer visits and trade shows. Achievements include automating web leads and download requests, automating database updating from physical paper forms and consistently overachieving my target for 7 consecutive quarters with my outside partner. The innovation shown in this role led to my promotion to the renewal team to automate and setup reporting for the retention department.

Toronto, Canada Area

Qualified software sales leads (internet, tradeshow, industry lists etc), CRM updating,

Toronto, Canada Area

Responsible for facilitating computer training in Office 2000/XP, AutoCAD, Graphics, Web Design, Programming, A+ Tech and Networking. Also responsible for demonstrating the expectation of how video-based learning worked and up-selling course registration.

Canada

Opened new locations, hired and trained inside sales roles then hired managers to run the offices before moving to a new province to setup another location.

Toronto, Canada Area

Called into SMB and booked appointments for Property Tax Reduction Service.