I lead solutions architecture and engineering teams for Cisco’s U.S. Commercial sales area across all of the eastern markets. Working in partnership with an Area Vice President, we focus on customer success and partnerships in our key architectures of networking, security, AI, and collaboration.My teams and I focus on the technical aspects of the sales process to discover and qualify opportunities that will fit our customers’ business and technical requirements and deliver their optimal… Show more I lead solutions architecture and engineering teams for Cisco’s U.S. Commercial sales area across all of the eastern markets. Working in partnership with an Area Vice President, we focus on customer success and partnerships in our key architectures of networking, security, AI, and collaboration.My teams and I focus on the technical aspects of the sales process to discover and qualify opportunities that will fit our customers’ business and technical requirements and deliver their optimal business outcomes. We also manage critical customer escalations when needed to ensure our customers have the best possible experience. Our goal is to become true business partners to our customers so that we achieve our goals together and ultimately, achieve success together. Show less