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Wanda Ilaila is listed as Group Onboarding Specialist | CX | B2B | SaaS at Liven, a company with 43 employees, based in Bali, Indonesia, Indonesia. AeroLeads shows a matched LinkedIn profile for Wanda Ilaila.
Wanda Ilaila previously worked as Group Onboarding Specialist at Liven and Onboarding Specialist [OrderUp] at Liven.
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Client Onboarding Implementation Specialist with 11 years of hospitality experience, now expanding expertise into the technology sector. Driven and skilled in SaaS project oversight and onboarding across POS, loyalty programs, online ordering, and property, I flourish in multicultural teams, ensuring seamless project execution while upholding brand integrity.
Listed skills include Complaint Management, Fully Bilingual English, Field Coordination, Cashiering, and 13 others.
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Bali, Indonesia
◆ Tailor the onboarding process to the client's needs, objectives, and size, ensuring their successful integration into our platform and processes◆ Sufficient in onboarding Point of Sale, Online Ordering, and Loyalty Program clients◆ Monitor customer satisfaction and progress during the onboarding period, providing reports and updates to management and.
Bali, Indonesia
◆ Served as the primary point of contact, fostering a seamless client experience during OrderUp's initial setup and configuration.◆ Provided exceptional client support throughout the onboarding journey, ensuring a smooth and efficient integration with our enterprise client.◆ Demonstrated unwavering commitment to established onboarding protocols, upholding.
Bali, Indonesia
◆ Overview of forthcoming guest reservations on PMS◆ Channel manager management of all properties◆ Provide exceptional guest support by addressing inquiries, facilitating secure payment solutions, and managing room assignments.◆ Successfully established and maintained property presence across various Online Travel Agencies (OTAs), ensuring consistent.
Bali, Indonesia
◆ Collaborate with the Reservation Manager to facilitate streamlined daily operations.◆ Maintain a comprehensive inventory of reservation vacancies and room assignments while concurrently optimizing the functionality of the Property Management System (PMS).◆ Resolved reservation discrepancies, including instances of overbooking by Online Travel Agencies.
Bali, Indonesia
◆ Led a high-performing team, overseeing front desk operations, crafting schedules, and conducting performance reviews to ensure consistent service excellence.◆ Maintained clear communication with senior management, providing concise reports on incidents, claims, and reserves.◆ Adeptly resolved client concerns, skillfully addressing complaints and.
Bali, Indonesia
◆ Fielded a high volume of daily phone inquiries (exceeding 50 calls), expertly managing appointment scheduling, adjustments, and cancellations to ensure guest satisfaction and operational efficiency.◆ Functioned as a responsive and resourceful liaison, promptly addressing client inquiries and concerns by developing personalized solutions that exceeded.
Bali, Indonesia
◆ Delivered exceptional first impressions by warmly welcoming guests with professionalism and elegance, ensuring a sense of importance from the very beginning.◆ Maintained meticulous client records, fostering trust and ensuring consistent service quality and data accuracy.◆ Adroitly handled cash and credit card transactions, ensuring smooth financial.
Bali, Indonesia
◆ Curated comprehensive travel itineraries for both leisure and business clientele, ensuring a seamless and enriching travel experience.◆ Meticulously coordinated logistics for business development events, fostering successful client interactions and maximizing return on investment.◆ Oversaw the company's financial report, managing payments and cash flow.
Other employees you can reach at liven.com.au. View company contacts for 43 employees →
Subir Man Tamrakar
Colleague at Liven
Homebush West, New South Wales, Australia, Australia
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RZ
Rebecca Zheng
Colleague at Liven
Greater Sydney Area, Australia
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JV
John Vianny
Colleague at Liven
Chennai, Tamil Nadu, India, India
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VK
Vignesh Km
Colleague at Liven
Chennai, Tamil Nadu, India, India
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HD
Hayden Davies
Colleague at Liven
Sunnybank, Queensland, Australia, Australia
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AD
Ash De Souza
Colleague at Liven
Australia, Australia
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LO
Liam O'Neill
Colleague at Liven
Melbourne, Victoria, Australia, Australia
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陈
陈启正
Colleague at Liven
Shenzhen, Guangdong, China, China
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TF
Terry Fernandez-Thomas
Colleague at Liven
Philippines, Philippines
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CT
Callum Taylor
Colleague at Liven
Greater Perth Area, Australia
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Quick answers generated from the profile data available on this page.
Wanda Ilaila works for Liven.
Wanda Ilaila is listed as Group Onboarding Specialist | CX | B2B | SaaS at Liven.
Wanda Ilaila is based in Bali, Indonesia, Indonesia while working with Liven.
Wanda Ilaila has worked for Liven, Alterstay, Framework Hospitality Management, Rob Peetoom, and Bali Citra Kinawa Tour And Travel.
Wanda Ilaila's colleagues at Liven include Subir Man Tamrakar, Rebecca Zheng, John Vianny, Vignesh Km, and Hayden Davies.
You can use AeroLeads to view verified contact signals for Wanda Ilaila at Liven, including work email, phone, and LinkedIn data when available.
Wanda Ilaila is listed with skills including Complaint Management, Fully Bilingual English, Field Coordination, Cashiering, Computer Literacy, Phone Etiquette, Easily Adaptable, and Multi Task And Handle High Volume Workloads.
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