Wanda Wade

Wanda Wade Email and Phone Number

Patient Account Representative 3 @ UNIVERSITY OF WASHINGTON MEDICINE @
Wanda Wade's Location
Federal Way, Washington, United States, United States
Wanda Wade's Contact Details

Wanda Wade work email

Wanda Wade personal email

n/a
About Wanda Wade

In these times of securing customers trust it is important to have the right people in the right places. It is just not enough to deliver an outstanding product but it must be followed up by impeccable customer service. We must also work to reduce costs without impacting quality. Over the past 25 plus years I have been focused on delivering outstanding customer service while constantly refining processes and reducing costs. Due to my flexibility I have led my team and met unit and corporate goals, as well as keeping up with the changing technology. I have implement the newest methods and processes while also analyzing to make sure they are performing the job efficiently. I have consistently had a hand in reducing production costs increased productivity for my team, unit and company

Wanda Wade's Current Company Details
U W PHYSICIANS

U W Physicians

Patient Account Representative 3 @ UNIVERSITY OF WASHINGTON MEDICINE
Wanda Wade Work Experience Details
  • U W Physicians
    Patient Account Representative
    U W Physicians Apr 2015 - Present
    Seattle, Washington
    I resolve patient billing issues.. Research and validate concerns with Insurance, coding and proper quality of service and care of the best patients in the world.. I use many applications to complete my job function which include but are not limited to Epic, My Secure Bill, Zirmed..
  • Spencer Fluid Power
    Service Writer
    Spencer Fluid Power Jul 2012 - Apr 2015
    Kent, Washington
    · Assist intake of repairs for shop. Includes getting proper unit name, number, application and issue or repair needed. Scheduling said repair with technician and service manager. . · Assigning purchase orders for parts and outside services needed to complete repair orders.· Quoting jobs to customers and making sure they are aware of the cost of repair vs new..· Billing customer and notifying them of completion of service order, Responsible for keeping parts on the shelf for Pre-built kits. This includes forecasting from prior usage.· Intake warranty issues from customers and resolve with vendors on credit or warranty denied issues and relaying that information to customers.
  • Group Health
    Patient Care Coordinator
    Group Health Aug 2011 - Jun 2012
    Tukwila Wa
    · Assisted members with resolving billing and coverage issues related to medical claims. Utilized database (EPIC) to research billing inquires.· Resolving complex issues which required research into policies and clinical criteria. · Met and exceeded department goals for attendance, compliance and accuracy. · Worked with a team to resolve customers whom had escalated issues or complaints that needed additional research.
  • Regence Bluecross Blueshield Of Oregon
    Customer Service Specialist
    Regence Bluecross Blueshield Of Oregon Dec 2007 - Apr 2011
    Tacoma, Washington
    · Research Medical claims and billing issues.· Accessed mainframe with commands in order to research and verify information.· Followed and implemented both state and federal mandates.· Assisted with escalated calls to find resolution. · Resolving complex issues which required research into policies and clinical criteria. · Met and exceeded department goals for attendance, compliance and accuracy. · Worked with a team to resolve customers whom had escalated issues or complaints that needed additional research.
  • Eds Technologies
    Team Lead
    Eds Technologies Sep 2004 - Dec 2007
    Montgomery, Alabama
    · Performed data entry and word processing tasks in MS Word, Excel and Access.· Answered multi-lined phones in a call center environment, filed invoices and faxed office documents.· Developed Patient 1st database to enable processing assigning patients to providers.· Reviewed calls, which included 20 representatives for coaching opportunities based on customer service qualities and accuracy of information.

Wanda Wade Skills

Customer Service Healthcare Microsoft Office Microsoft Access Data Entry

Wanda Wade Education Details

Frequently Asked Questions about Wanda Wade

What company does Wanda Wade work for?

Wanda Wade works for U W Physicians

What is Wanda Wade's role at the current company?

Wanda Wade's current role is Patient Account Representative 3 @ UNIVERSITY OF WASHINGTON MEDICINE.

What is Wanda Wade's email address?

Wanda Wade's email address is wa****@****ine.org

What schools did Wanda Wade attend?

Wanda Wade attended University Of South Carolina-Columbia.

What skills is Wanda Wade known for?

Wanda Wade has skills like Customer Service, Healthcare, Microsoft Office, Microsoft Access, Data Entry.

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