As the primary strategic business leader of hotel, responsibility for all aspects of the operation, including guest and employee satisfaction, sales and revenue generation, financial performance, human resources. The position is actively involved in the local community and builds strong relationships with local officials, businesses and customers.Before reach GM level, morn then 10 years Director of Sales & Marketing and 5 years revenue manager experience since 2003, demonstrated as a specialist in Sales & Marketing. Implement of sales strategies and initiatives with the objective of business expectations. Concentrate service delivery and seek guest satisfaction to obtain returning business.Meanwhile, I was ability and willingness to work flexible hours including weekends, holidays and late nights depends on operation demands.

Oversees and directs all aspects of the Sales and Marketing activities. Responsibilities include overseeing the planning and development of promotional strategies and marketing plans; oversee and assist with the development and implementation of the sales and marketing plan; management of the sales and marketing team and reporting on effectiveness of the plan. Responsibilities also require direct and routine interaction with Regional Sales and Marketing office.

Aug.2011 - Aug.2012, DOSM in charge of both Holiday Inn Nanpu & Holiday Inn Express Jinqiao Central.Sept.2012 - Dec.2012, Acting General Manager since General Manager absent.

代理酒店总经理职位，按照洲际酒店集团的管理要求实行酒店总经理职责。具体指导、负责酒店的运作，领导酒店所有运营部门，在2012年第四季度较好的完成了经营业绩，同时完成了四项重要工作：1，完成酒店四星级复评工作；2，完成FSMS即酒店食品安全管理测评；3，按照计划日程完成绿色酒店阶段性工作；4, 在业主公司的全力支持下，制定了酒店所有运作部门的奖励方案并付诸实施，良好的绩效考核使每一个运作部门的员工通过努力拿到了奖金，酒店也获得了良好的经济效益，完成了经营目标。

Holiday Inn Express Shanghai Zhabei - 472 rooms inventory, largest hotel inventory of Holiday Inn Express brand of the world

2 Years - Director of Sales / Director of Sales & Marketing5 Years - Revenue Manager / In charge Reservation 1 Year - Sales Manager1 Year - Asst. Reservation Manager Reservation Supervisor / Guest Relation Officer / Receptionist / Telephone operator