Wan Ting Hong Email & Phone Number

Singapore

Singapore

Singapore

• Lead, build and execute account level strategies to drive GMV growth for the accouns.• Manage Key account project timeline and deliverables and address Key accounts’ enquiries and troubleshooting.• Upsell, expand Shopline platform ecosystem (i.e. payment, logistics, POS etc) and drive adoption amount merchants.• Troubleshoot operation related issues (POS, SC, EC) and provide solution to the merchants• Build strong relationship with the merchants• Provide tailored recommendation and coach merchants to utilize Shopline’s solutions to achieve growth and business goals.• Gather merchants’ feedbacks and resolve technical aspects with internal stakeholders.

Singapore

• Handle and manage Government, GLCs and SME accounts• Pitch solutions to C-suite and key decision makers and maintaining strong relationship• Proven track record of exceeding quarterly sales targets and driving business growth. Achieved and maintain more than 110% of quarterly sales target.• Equipped with consultative selling skillset to acquire and upsell to clients within short timeframe.• Develop, maintain strong relationships and strong communication with clients and internal stakeholders within a short period of time – received written compliments and acknowledgment from clients. • Ensure prompt, professional and high level of pre and post sales service is provided to clients at all times• Strong commitment to get the job done and consistently performs above expectations.• Able to tackle complex situations and always develop suitable solutions to offer to clients

Singapore

• Generate new leads and perform sales call on daily basis• Manage clients’ (travel agencies and direct corporations) enquiries on the daily basis •Manage 8 APAC countries accounts• Travel in-market to meet and pitch to the accounts for the countries that I am handling • Attend business events to pitch to potential clients and meet existing clients • Conduct sales pitch and sales training to travel agency and direct corporation clients in the APAC regions• Develop and maintain strong relationships with clients and internal stakeholders• Ensure prompt, professional and high quality service is provided to clients at all times• Meeting and exceeding sales target on monthly basis• Delivering monthly and quarterly sales performance reports• New skills acquired: Salesforce, Tableau, Admin Frontend

Singapore

Singapore

• Delivery of weekly and monthly reports for Country Manager • Formulate pricing strategies to increase revenue• Formulate strategies to maintain and uphold HQ pricing strategy • Delivery of sales related contracts, business cases and faresheets • Conduct competitors analysis• Develop strong relationship with internal and external stakeholders• Ensure prompt and top notch service is provided to clients at all times

• Responsible to manage all Singapore Agents, Malaysia Agents and Corporate clients• Ensure prompt and top notch service is provided to clients at all times• Managed clients’ enquiries on the daily basis• Conduct competitor analysis and fare negotiations with the Revenue Management Team• Proven record of customers’ compliments• New skills acquired: SKYPSPEED and Navitaire syst

Bachelor'S Degree, Finance, General

Business Administration And Management, General

Activities and Societies: Secretary of Singapore Polytechnic Student Union and Orientation Group LeaderOverseas exchange programme.

O Level