Wan Ting Hong Email & Phone Number

Singapore

Singapore

Singapore

• Lead, build and execute account level strategies to drive GMV growth for the accouns.
• Manage Key account project timeline and deliverables and address Key accounts’ enquiries and troubleshooting.
• Upsell, expand Shopline platform ecosystem (i.e. payment, logistics, POS etc) and drive adoption amount merchants.
• Troubleshoot operation related issues (POS, SC, EC) and provide solution to the merchants
• Build strong relationship with the merchants
• Provide tailored recommendation and coach merchants to utilize Shopline’s solutions to achieve growth and business goals.

Singapore

• Handle and manage Government, GLCs and SME accounts
• Pitch solutions to C-suite and key decision makers and maintaining strong relationship
• Proven track record of exceeding quarterly sales targets and driving business growth. Achieved and maintain more than 110% of quarterly sales target.
• Equipped with consultative selling skillset to acquire and upsell to clients within short timeframe.
• Develop, maintain strong relationships and strong communication with clients and internal stakeholders within a short period of time – received written compliments and acknowledgment from clients.
• Ensure prompt, professional and high level of pre and post sales service is provided to clients at all times

Singapore

• Generate new leads and perform sales call on daily basis
• Manage clients’ (travel agencies and direct corporations) enquiries on the daily basis
• Manage 8 APAC countries accounts
• Travel in-market to meet and pitch to the accounts for the countries that I am handling
• Attend business events to pitch to potential clients and meet existing clients
• Conduct sales pitch and sales training to travel agency and direct corporation clients in the APAC regions

Singapore

Singapore

• Delivery of weekly and monthly reports for Country Manager
• Formulate pricing strategies to increase revenue
• Formulate strategies to maintain and uphold HQ pricing strategy
• Delivery of sales related contracts, business cases and faresheets
• Conduct competitors analysis
• Develop strong relationship with internal and external stakeholders

• Responsible to manage all Singapore Agents, Malaysia Agents and Corporate clients
• Ensure prompt and top notch service is provided to clients at all times
• Managed clients’ enquiries on the daily basis
• Conduct competitor analysis and fare negotiations with the Revenue Management Team
• Proven record of customers’ compliments
• New skills acquired: SKYPSPEED and Navitaire syst

Bachelor'S Degree, Finance, General

Business Administration And Management, General

Activities and Societies: Secretary of Singapore Polytechnic Student Union and Orientation Group LeaderOverseas exchange programme in.

O Level