Wanwen Chen Email & Phone Number

Toronto, Ontario, Canada

*Performed duties as visitor greeting, screening, gathering patient demographic information, processing registration, check-ins and scheduling appointments through EMR (Telus PS) *Sorted and filed incoming reports into patient charts, answered incoming calls, checked voicemail, handled clinic emails, processed OHIP and third-party billing, communicated.

Toronto, Canada Area

• Performed clerical duties as visitor greeting, gathering patient demographic information, processing registration, check-in and scheduling appointments through EMR system
• Received and sorted incoming medical reports from labs into corresponding file, answered telephone, managed incoming faxes, checked voicemail, processed OHIP and third-party billing and ordered office supplies and.
• Facilitated efficient clinic workflow, escorted patients to exam room, prepared information and provided secretarial supports to physician including consultation room set up and coordination of tests/procedures
• Filed test reports and updated clinical data/statistics accurately into patient chart through EMR
• Generated daily call-back patients list and created weekly follow-ups tracing report by Excel
• Liaised with Labs, specialists’ office, hospitals and pharmacies as to follow up results, appointments, referrals and prescriptions

Guangzhou, Guangdong, China

• Addressed customers inquires both in person and over the phone and processed accurate prescriptions information to pharmacist, aiming to deliver high quality severs
• Assisted manager with Introducing Excel formulas in daily revenue reconciliation and preparation of receipt summary for improving work efficiency and achieving sale goal above expectation
• Maintained organization of workstation, ordered drugs and supplies, recorded into system and monitored pricing, labeling, sales performance, inventory level and expired date
• Handled and received cash, POS payment, prepared monthly, quarterly and annually sales reports
• Balanced work duties and other ad hoc tasks at one of the busiest stores in the city

中国 广东 广州

Correctly Processed prescriptions through entering, billing, filling and delivery to patientsAssisted multi procedures in Chinese traditional medicine production, delivery and storage

中国 广东 广州

Conducted animal laboratory experiment of drug testing following SOP and GLPPerformed cleaning and preventative maintenance of equipment and supplies

Master'S Degree, Medical Biotechnology, 88.91

The skills and knowledge taught in Master of Medical Biotechnology program allows me to develop a successful career in biotech.

Bachelor’S Degree, Pharmacy

A four years bachelor's degree built up the fundamental knowledge of chemistry, biology and pharmacology. What is more, it also provided.