Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Rashida H. Ward is listed as Experienced Healthcare Manager, skilled in office administration, customer relations, and provider experience, adept at implementing processes to enhance operational efficiency. at Oak Street Health, a company with 1325 employees, based in Sicklerville, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Rashida H. Ward.
Rashida H. Ward previously worked as Practice Manager at Oak Street Health and Team Manager at Walmart Health Virtual Care. Rashida H. Ward holds Bachelor Of Science - Bs, Health/Health Care Administration/Management from Purdue Global.
This section adds company-level context without repeating Rashida H. Ward's masked contact details.
Review company-level records connected to Rashida H. Ward before choosing the right outreach path.
At the heart of delivering exceptional healthcare services lies a passion for patient experience and the drive to constantly improve systems and processes. My guiding philosophy revolves around ensuring patients and providers are met with seamless, efficient, and compassionate care. I am a firm believer in maintaining the highest standards of regulatory compliance while fostering a collaborative environment where every team member can thrive.With extensive expertise in healthcare services and administration, my journey has equipped me with a keen understanding of medical billing, office management, patient services, and customer relations. I've honed my skills in regulatory compliance, provider experience, and patient care, consistently leveraging my strong organizational, communication, and decision-making abilities to lead cross-functional teams. My specialties include team management, healthcare IT systems (such as EPIC), and continuous process improvement.I am committed to leveraging my extensive experience to create value within your organization by optimizing healthcare operations and nurturing high-performing teams. Whether it's through advising on best practices, driving process improvements, or enhancing patient and provider experiences, my goal is to make a significant impact. Let's connect and explore how we can work together to elevate the standards of healthcare services in your organization.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Strawberry Mansion
- Managed a multi-disciplinary team at Oak Street Health, ensuring high-quality clinical care for frailty patients in their homes- Implemented operational initiatives and continuous improvement strategies to drive results and improve patient experience- Built strong relationships with care teams and collaborated with Medical Director to make decisions in.
- Leads a team of care coordinators and ensured each demonstrated proper phone etiquette, adhered to HIPAA compliance guidelines, followed process flow, input internal documentation, and accessed relevant continuous training.- Managed care coordination side of EPIC, including working in cross-departmental atmosphere to collaborate with IT, group / account.
- Acted as primary point of contact responsible for responding to patient inquiries, communicating with pharmacies, and facilitating patient and provider connections.- Managed patient virtual waiting room and coordinated with provider schedules.- Triaged patients appropriate for telemedicine. Contacted and managed interactions with patients, medical.
- Served as primary patient point of contact for inbound and outbound sales and service calls.- Identified patient needs, clarified information, arranged for patients to receive supplies on ongoing basis, and provided solutions or alternatives.- Met all personal and team qualitative and quantitative targets. Confirmed accuracy of patient eligibility and.
- Investigated, triaged, and resolved patient issues professionally, ensuring outstanding experience for patients.- Created welcoming and professional environment for patients and visitors by demonstrating exceptional customer service.- Managed needs of patients and visitors, resolving patient issues and providing service recovery.- Performed patient.
- Placed and received outreach calls to and from members regarding benefit questions or issues.- Maintained documentation of accurate member demographic information and monitored triggers for case creation from multiple sources.- Managed case load of 200 members and met productivity, schedule adherence, and quality standards.- Provided excellent customer.
- Coordinated field assignments effectively and efficiently for patient care interpreter.- Reviewed and processed members’ electronic documents for deficiencies using standard procedures.- Performed accurate data entry while verifying and insuring integrity of quality and criteria for reporting purposes.- Mailed all HIPAA and health care proxy forms to.
Other employees you can reach at oakstreethealth.com. View company contacts for 1325 employees →
Jackson Ramler
Colleague at Oak Street Health
Phoenix, Arizona, United States, United States
View →
DL
Delores Lampkin
Colleague at Oak Street Health
St Louis, Missouri, United States, United States
View →
SH
Saydee H.
Colleague at Oak Street Health
Chandler, Arizona, United States, United States
View →
SX
Sandie Xu
Colleague at Oak Street Health
Chicago, Illinois, United States, United States
View →
DC
Duwayne Carthan
Colleague at Oak Street Health
Brooklyn, New York, United States, United States
View →
VL
V Lucy Kress
Colleague at Oak Street Health
Philadelphia, Pennsylvania, United States, United States
View →
JS
Jackson Steuerwald
Colleague at Oak Street Health
Cincinnati, Ohio, United States, United States
View →
AS
Andre Sapp
Colleague at Oak Street Health
Cherry Hill, New Jersey, United States, United States
View →
MH
Melanie Hillsman
Colleague at Oak Street Health
Douglasville, Georgia, United States, United States
View →
KH
Kimberly Holmes
Colleague at Oak Street Health
Jackson, Mississippi, United States, United States
View →
Quick answers generated from the profile data available on this page.
Rashida H. Ward works for Oak Street Health.
Rashida H. Ward is listed as Experienced Healthcare Manager, skilled in office administration, customer relations, and provider experience, adept at implementing processes to enhance operational efficiency. at Oak Street Health.
Rashida H. Ward is based in Sicklerville, New Jersey, United States while working with Oak Street Health.
Rashida H. Ward has worked for Oak Street Health, Walmart Health Virtual Care, Memd, Apria, and Cleveland Clinic.
Rashida H. Ward's colleagues at Oak Street Health include Jackson Ramler, Delores Lampkin, Saydee H., Sandie Xu, and Duwayne Carthan.
You can use AeroLeads to view verified contact signals for Rashida H. Ward at Oak Street Health, including work email, phone, and LinkedIn data when available.
Rashida H. Ward holds Bachelor Of Science - Bs, Health/Health Care Administration/Management from Purdue Global.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts