Project Manager working on client site in Cork on infrastructure projects (on contract for ITConsulting, an eir evo company).

Contract Project Manager with broad and worldwide experience (with Kindle, Misys, Advantage Offshore, Cognotec, CR2, Aspira, Ervia, Westbourne, Bord na Móna, Carbery) delivering complex application implementation and upgrade projects, managing the transition of operations to/between Managed Service providers, managing the migration of mission critical applications to the Cloud and the creation and expansion of offshore services operations.Projects completed are listed below:

Project Manager working for Carbery Group in Cork (on contract for Aspira) on global Workday (HRIS) implementation project (80% Remote/WFH).Two projects completed: • HRIS (Workday) implementation project for Ireland, UK, Italy, Indonesia, Thailand, USA and Brazil. Modules: HCM, Compensation, Recruiting, Talent, Absence, Security and JML integration to Payroll (SW, MP, ADP-iHCM/WFN). Workday is live in Ireland from 14th Nov 2022; in UK/Italy/Indonesia/Thailand from 6th Feb 2023 and in USA/Brazil from 21st April 2023.• Dynamics 365 migration, from on-prem in Ireland, to the MS cloud for the D365 estate (D365 and a number of integrated 3rd party applications including Qlikview for BI). Project is live as of April 17th 2023.

Project Manager working for Bord na Móna (on contract for Hays IT Services) on Oracle (EBS, SOA, OTM, OBI) projects.May 2021 - Mar 2022: Oracle (EBS, SOA, OTM, OBI) Upgrade project. Upgrade go-live: 22nd Feb 2022. Hypercare completed: 4th March 2022. May 2021 - Nov 2021: Migration of Oracle estate from onprem to cloud (OCI). Migration go-live: 29th November 2021. Hypercare completed: 15th December 2021.Mar 2021 - Apr 2021: Project definition - Oracle migration/upgrade.Oct 2020 - Feb 2021: Managed service transition from 5 MS vendors to 1 MSP. Transition go-live: 15th Feb 2021. Hypercare completed: 26th Feb 2021.

Project Manager for seven projects for Ervia (Cork and Dublin, on contract for Aspira, Cork):- Feb 2019 to Apr 2020: Project Manager for upgrade of GE Smallworld GIS system.- Jun 2019 to Feb 2020: Project Manager for Solutions Analysis to identify software solutions for Health, Safety, Quality and Environment management system.- Jan 2018 to Jan 2019: Project Manager for implementation of online collaboration and sharing tools for use with external 3rd party partners.- Apr 2018 to Feb 2019: Project Manager for integration of onsite mobile survey hand held devices with centralised work order scheduling, ECM and financial tracking applications.- Jan 2017 to Apr 2018: Project Manager for implementation of Alfresco 5.2 upgrade project for ECM solution.- Nov 2016 to April 2018: Project Manager for Data Anonymisation project for non-production (test and training) systems, under initiative for GDPR.- Aug 2016 to Nov 2016: Process Review of Development process for an ECM system.

Project Manager for the set up of an IT Service Desk (operating from Cork and Auckland and covering sites in UK and USA), and transition of service from the incumbent service provider. For a Pharma client of Westbourne IT in Cork.

Project Manager for two projects in Ervia, Cork (on contract for Aspira, Cork):• Oct 2015 to Apr 2016: Transition Manager of transition project that moved the support and development operations for 5 groups of applications, comprising 21 mission critical enterprise applications, in 3 waves, from the incumbent vendors (IBM, and others …) to a single operation (in multiple locations) under the management of Accenture. The 21 applications included Oracle ebs, Maximo, SharePoint, 24-hr monitoring and alerting, Business Intelligence - 2 data warehouses, Primavera PCM/P6, and others. Also PM for the Knowledge Transfer program for multiple application teams, vendors and locations to Knowledge Recipients in the new Delivery Centres. • Jun 2015 to Sep 2015: Project Manager for UAT project for Ervia, Cork, Ireland.

Project Manager for two projects for CR2, Dublin, Ireland

Responsible for Professional Services Projects and Pre Sales operationsProfessional Services:Responsible for a multi-location team delivering complex banking projects on a global basis with implementation projects throughout Africa, the Middle East, Europe, the FSR and Asia. Migrating the team offshore using locations in Bangalore, Amman, Johannesburg and Moscow achieved a sustainable cost base and a team with the necessary cultural and language diversity to deliver successful projects globally• Built a successful team and professional services practice• Revenue Growth• Devised and implemented new Project Implementation Methodology• Introduced robust project measurement and control systems for - Scheduling and Forecasting - Project Health Assessment - Services MIS (based on data analysis of detailed timesheets) - Project MIS (WIP)• Introduced Model Implementation Approach (“Bank in a Box”) - significantly reduce project completion timescales - deliver value by ensuring key solution capabilities are enabled automatically in the delivery - scope and change control - standard templates for Sales – project scope, high level plan and cost• Created Projects Office - Project Estimates, Scope, Plans and PM Support• Systems for knowledge capture and dissemination• Training system and materials for quickly onboarding new staff and customers (e-learning and Instructor Led training) and Partners• Partner Accreditation ProgramPresales:• New demonstrations focussed on Business value • Regular full day road shows in key territories attended by up to 20 banks each• Capability to demo all products remotely from the Dublin office. In one year this saved €70k.• CR2 is a leader in self-service banking solutions – ATM, kiosk, internet, mobile apps, SMS and POS

Six month contract to review and update the Professional Services team’s implementation methodology.

Six month contract to project manage the reorganisation of Cognotec’s outsourced development operation based in Chennai in India. Spent considerable time in Chennai working with the outsource company’s management to reorganise their approach to Cognotec work and set up a dedicated ‘Cognotec Development Centre’.

Provided migration consultancy and project management for international firms establishing/expanding a subsidiary in southern India• Advice on economics – plans, budgets, resourcing, logistics• Location identification• Development of the operation• Advice on dealing with government and regulatory authorities• Customers included Digital Juice, GE, Fujitsu, Misys Healthcare and CR2, amongst othersAdvantage recruitment consultancy• Securing key employees to lead the offshoring operation• Advice and assistance with recruiting teams for the operation• Recruiting offshore resources

Moved to India in 1998 to set up Kindle’s Software Services Centre (310 people) in Bangalore. The Services Centre was responsible for all Customer Support, Product Maintenance, Product Enhancement and new Product Development.Moved the entire development & support operation with over 100 live banks to Bangalore• Secured the location• Defined the Project Scope and Plan for the establishment of operations in India• Defined the staffing needs and recruitment and training phases and plans• Recruited the senior management team• Planned and managed the fit-out of 40,000 sq. ft. of office space from cement floors to fully fitted out and operational (with major focus on being presentable to clients/prospects, and with resilient electricity, utilities, telecommunications and 24x7 access) – on time and within budget• Built a reliable and effective Business Continuity & Disaster Recovery system• Planned and executed the transfer of responsibility from Dublin (and outsourcers in Pune and Delhi) to Bangalore SSC in 3 phases, on time• Identified and arranged for a number of Dublin employees, and their families, to move to India on secondment as experts in specific areas to support the initial training and growth of the SSC. Managed the logistics (incentives, housing, schooling, transport, ...)• Built the company from zero to 310 employees (currently staffing stands at 1,300) reaching 234 people within first 12 months. Established the company culture and established Kindle in the Bangalore community (advertising, sponsorship, policies, benefits) as a great company to join• Managed the financial and government approvals• Integrated Kindle into the software/IT industry in Bangalore• Tripled support and quadrupled development capacity• Planned for attrition and succession• Built the level of customer confidence in the SSC and the SSC’s reputation for delivery and delivering beyond expectations• Ran the operation, as General Manager, for 4 years

Joined Kindle Banking Systems in 1985.Between 1985 and 1990 held various positions in Customer Support and Development, Customer Training, Product Implementation Consultancy, Project Management and travelled extensivelyAppointed as Implementation Manager in 1990; Manager of the new Project Management Department in 1993; Professional Services Manager in 1994 and head of Projects in 1995.Attended 3-month residential training course (Program for Management Development - PMD72) in Harvard Business School under company sponsorship in 1997(Kindle Banking Systems was a subsidiary of Misys plc, a UK company with revenues in excess of USD$1bn. The Banking & Securities Division of Misys plc is the largest supplier, outside the United States, of mission critical software to banks and has annual revenues in excess of USD$500m. Kindle Banking Systems is recognised as a world leader in specialised banking software.)