Charles A. Email & Phone Number

Over 18 years of RESTURANT FOH EXPERIENCE. 6 years of restaurant management. Contributing to staffing responsibilities, including hiring, training, scheduling, performance management, and separationAssist in leading a specific department including but not limited to operations, planning, development, ordering, inventory, schedulingAssisting with purchasing, storage, usage, and rotation of food and beverage products and supplies while minimizing waste and/or lossCreating a positive team atmosphere that encourages accountability and achieves the highest standards of food, beverage, service and hospitalityManaging & engaging all team members; promoting cooperative effort, a team spirit, and good morale among team members; treating team members fairly and with respect; ability to lead with commitment and passionDelivering excellent guest service including personally greeting & engaging with guestsResolving complaints from guests in a polite, effective, & friendly mannerParticipating in administrative requirements including cash handling, financial reporting, posting, goal setting and achievementMaintain a safe, secure, and healthy environment by establishing following & enforcing sanitation standards and workplace safety procedures including food handling, storage and temperature;performing daily safety inspections and complying with IIPPHelping with the duties of other team members (e.g., front desk, server, cook)when necessary because of an unexpected absence or extra volumeAssist with achieving or exceeding financial objectives; analyzing variances; recommending corrective actionsMinimizing and controlling costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparationAdhere to & enforce all applicable local, state and federal laws, rules, and regulationsExcellent verbal & written comm skills.Excellent interpersonal, negotiation skills, and conflict resolution skills.Excellent organizational skills & attention to detail.Excellent time management skills with a proven ability to meet deadlinesModerate supervisory and leadership skills including, evaluating performance, appraising, and taking disciplinary action when necessaryKnowledge of and ability to comply and enforce all health, safety, and personal hygiene policies, standards, and lawsKnowledge of full-service restaurant operationsKnowledge of food and alcoholic beveragesable to speak, read, write and understand EnglishMust possess basic computational abilityAbility & willingness to work evenings, holidays, & wknds

Listed skills include Graphic Design, Photoshop, Product Management, Product Development, and 10 others.