William Rutledge Email & Phone Number

Portland, Or, Us

Portland, Or, Us

Led business requirements for qualitative research study on commercial managed charging to inform program development on new rates and tariffs, technology adoption, including demonstrationsLed EV data programs qualifying new EV vendors and integrating into PGE data pipeline, maintain data pipeline operations through the creation and dashboard analysis in Tableau and Snowflake. Projects include AI predictive alerts for equipment, load curve forecastsCollaborated with internal stakeholders from Customer Program teams for Commercial and Residential EVs, Grid Load and Forecasting, Data Science, Data Visualization. External stakeholders include Oregon DEQ, Shell Recharge, Chargepoint, WeaveGridDefined and executed the Transit Electrification Data Roadmap, writing user stories in Jira

Product and program consulting services covering full stack geo-services and analytics to small businesses & non-profits: Web Mapping Design Solutions, Cartography, GIS Analysis, Spatial Database Implementation and analysisEmbark, 2012-2013—Custom iOS cartography built with MapBox, set up tile hosting on AWS Urban Prototyping Smart Bus Stop Done Dirt Cheap, 2012—Planning advisor, analysis Early product advice for MeatText.app (find me here app), 2012, WineMaps, 2011,

Los Angeles, California, Us

Led qualitative research with utilities & commercial customers on a new small/medium business product marketplace for So Cal Gas, NYSERDA, and Tennessee Valley AuthorityLed market and technical development for EV Cars marketplace v2 to align with changing company goals creating business and technical requirements, roadmap, and executionProduct Lead Growth with Sales and Customer Success on RFPs with Utility clients, input and market research on feature roadmap, presentations to client on new UX and roadmapLed Commerce Platform and Demand Response integrations with Utilities, vendors EnergyHub, Residio for residential marketplace and homeowner electrification of water heaters and thermostatesIncreased platform stability hardening for operations at scale and optimized conversion funnel drop off, resulting in a 5%-10% reduction in operational overhead

Santa Clara, California, Us

Technical focused on product architecture, processDelivering API for B2B platformFront-end experimentation for customer facing features, including AB testing and painted-door.

Led project to reduce costs by $2MM with 3rd party vendor, from discovery of the opportunity to managerial approval and execution. Led project with Splunk ITML machine learning to predict service outage for Tableau and reduce downtime outages. Created community best practices guidelines for Splunk usage and helped transition teams into new processesIdentified and tracked KPIs with dashboards for visibility, ownership

Englewood, Co, Us

Led technical product development and execution for customer facing native apps on Smart TV platforms. QA Automation project: Reduced time to market by 12 weeks using node.js to solve QA issuesEstablished measured usage of data in decision-making process mining splunk and Conviva Drove new log-in concept for Smart TVs and adopted by all clientsDefined new interaction UI design for Smart TVs to increase engagementIterated on Samsung EDEN channel row, increased engagement with personalized content

San Francisco, California, Us

Led photo editing product management group for consumer and enterprise stakeholders for various product typesDefined and executed the long-term strategic product vision for client-side photo HTML5 web appCollage Prints product: Drove discovery with targeting and executed new product, redesigned interaction flow, and UX; increased order conversion by an average of 8 percentage pointssplunk tracking project: Defined monitoring framework to track user interactions; leveraged data to drive $10MM incremental revenue increaseCreated API micro services of standard photo builder web app to extend opportunity for new experiencesImplemented Adobe Analytics and A/B Testing framework, establishing best practices for product data analysisDrove order management support tool resulting in 2% revenue recoveryCustomer support tools to empower support agents to solve problems

Palo Alto, Ca, Us

Onsite Engineering Program Manager at HP for Snapfish GroupI break through blockers, catch risks early and ask a lot of questions.Collaborated with cross-functional teams of designers, operations leadership, analytics & engineers, dependencies, portfolio tracking & risk mitigationProduct catalog: 80% reduction in time to market by defining and deploying new NPI processPhoto builder portfolio: Drove site change from flash app to a service oriented architecture (SOA) in HTML5/Ruby/Java/MongoDB for books, prints, posters, cards, and calendar photo builder teamsUX program, site wide: Created UX processes & cadence improving integration with scrum team, B2B, B2C stakeholders reviewFailed orders project: Wrote bash scripts and updated python modules to process failed orders with detailed info

Palo Alto, Ca, Us

Onsite Data Analyst at HP for Snapfish GroupData-mined unstructured chat logs with LivePerson Insites for systemic issues and to recommend resolutions for a better customer experienceTrending semantic data analysis from customer chats and emails:Report and analysis with Spotfire; Product quality analysis; reduction in refunds and reorders by 50% through data analysis and working with Customer SupportDrove data lake integration initiative to aggregate customer support data from 3 independent sources.

Product owner & Data warehouse ETL lead for Mapfluence PaaS Data Catalog with offsite research and onsite ETL team. Developed data tools & lifecycle roadmap UM Neighborhoods and Mapfluence Data Catalog content management for clients Tableau Software, Apple, Microsoft, YahooExpanded data catalog to more than 10,000 indicators & Improved source data hygiene at the source for Axciom Business Listings, GeoLytics Demographics, CCER Cost of Living Index Crime Data with open gov initiativeMap design used in Tableau Business Software starting in version 5.1-6.0; UM standard base map using mapnik v0.7; OSM Contributor - 8000 toponyms

Palo Alto, Ca, Us

16-fold improvement of waste diversion resulting 70,000 gal of waste diverted annually; Reduced 300,000 kwh annually in labs and offices, ROI < 1 year in energy efficiency project; Designed graphics and signage to promote SoM Facilities achievements with stickers and new outreach materials. Completed initial drafts for remodeling and SoM energy policies.

San Francisco, Ca, Us

Designed SFSU recycling and waste diversion (compost) signage used across campusData collection and visualization for first university greenhouse gas report, improved algorithms in the Clean Air Cool Planet Calculator for said reportWorked as lead for LEED-EB certification on two buildings, establishing energy and waste baselines. Web and content for Sustainability and Recycling sites.Communication design generalist and project implementation. - University greenhouse gas inventory aide- Data visualizations- Infographics to increase waste diversion - Signage all university recycling receptacles- Website design and copywriting - Recycling Center - Sustainability Center- Coordination for two buildings for LEED EBOM

Policy outreach for construction waste reduction processes

Barcelona, Catalonia, Es

Scripted solutions for Zinio Mac Reader incorporated into release code. Worked with QA to drive a better Mac platform product.

Ba Environmental Studies, Minor Geography, Environmental Studies, Geography

Radio, Television, Film