Warren Draffin Email & Phone Number

Memphis, Tennessee, United States

Memphis, Tennessee, United States

- Build reports using various tools to be used by Marketing, Operations, Finance, and Executive Team in business decision.- Develop knowledge and understanding of business metrics.- Use of SQL Server Management Studio to create queries.- Create and deploy SSIS jobs for data pulls between systems.- Acting Product Owner of BI System (Mirus)- System Admin for.

Memphis, Tennessee, United States

Help lead team in providing excellent end user support including but not limited to Micros 3700, Cisco Meraki Connectivity Equipment, Outlook 365, Active Directory, VPN, Desktop PCs, Micros Servers, and more. Successful projects include creating file storage through Microsoft Sharepoint for easy remote access, creating a solutions management tool within.

Memphis, TN

Provided end user support for Microsoft Office 365, Microsoft Dynamics 365, Monitors, Dell Laptops, Desktops, Connectivity, Active Directory, VoIP Phones, VPN and more. Perform periodic server maintenance. Maintain up-to-date inventory or products.

Memphis, Tennessee

Administrator for the Crunchtime platform including NetChef, TeamworX, and Connex. Provide end user support, solution documentation, manage projects, rollout platform to Franchise ownerships, test update versions, and monitor system for issues.

Memphis, Tennessee

Remote troubleshooting of Micros 3700, Workstations, Desktop PCs, Cisco Meraki MX64 and MX65 Routers, Cisco Meraki MS220 Switches, Cisco Meraki MR32 Access Points, Phone Systems, VPN, Active Directory, Microsoft Outlook 365, and more. Provide end user support and vendor escalation as appropriate.

Greater Memphis Area

Creating memorable impressions on guests and potential clients, provide excellent service, go above and beyond to create lasting clients and customer relations, building craft cocktails, offering wine tastings and pairings, creating and excellent experience for all clients and guests.

Greater Chicago Area

Chattanooga, Tennessee Area

Helped open the Chattanooga locatation of Tupelo Honey Cafe. As part of the original staff I had a hand in designing the layout of the bar, creating par lists, and making side work charts. I also helped train new bartenders on procedures and building craft cocktails as well as tasting and describing craft beer and wines.

Chattanooga, Tennessee Area

As a Key Hourly my I had all the responsibilities of a Front of House Manager including: leading Front of House team in providing excellent service, quality assure all food coming out of the kitchen, assure proper build and quality of cocktails, interact with guests to create regulars and exceed expectations for a unique dining experience, correct any.