Warren Gary Email & Phone Number

Houston, Texas, United States

■ Risk Management■ Multi-Project Management■ Financial Management■ Safety and Compliance■ Leadership Development■ Proposal Writing■ Resource Management■ Data Security and Privacy■ Government Contracting

2101 Nasa Parkway, Houston, Tx 77058

■ Support 1000+ workstations and mobile devices for NASA Human Health and Performance Directorate.■ Manage a team of four PC/Mac Technicians and three asset coordinators/property custodians.■ Project Management■ Manage employee time and attendance.■ Conduct Annual performance evaluations.■ Weekly status reporting.■ Monthly team metrics reporting.■ Internal and External meeting support.■ Troubleshoot hardware and software issues on client workstations.■ Perform hardware and software installs in multi-os environment.■ Perform Beta testing for new tools and software.■ Create new tools and procedures to complete everyday tasks.■ Perform network software deployments.■ Create deployment packages for remote pushes.■ Create specifications and implementations for IT procurements.■ Tape Backup Administrator ■ Patch Server Administrator■ Work with computers in science labs and restricted areas.■ Perform networked and non-networked printer installs and maintenance.■ Investigate and Patch Security Vulnerabilities client workstations.■ Remotely manage computers and computer assets.■ Configure and Update Windows Servers.■ Government Security Clearance Level 20 (low risk)■ Configurations and deployment of multi-os mobile devices.■ Use MaaS360 for mobile device management■ Use Numara Footprints for issue and productivity tracking.■ Use ServiceNow for ticketing and issue tracking

11445 Compaq Center W Dr, Houston, Tx 77070

■ Tested WWAN hardware and software for possible defects and errors.■ Tested WLAN hardware and software for possible defects and errors.■ Used error reporting system to document errors found and help find possible solutions.■ Tested WWAN module firmware upgrades through the HyperTerminal.■ Followed test plans for testing scenarios and added newly discovered test scenarios.■ Performed Bluetooth testing.■ Performed SMS testing.■ Performed WLAN test scenarios which include file, printer, and internet connection sharing.■ Performed automated testing using WINPVT.■ Used Remedy software to track bugs and issues.■ Reimaging of prototype mobile devices

Part 107 - Small Unmanned Pilot General

Computer And Information Systems Security/Information Assurance