Warren Choi Email & Phone Number

San Clemente, California, United States

In this position I am responsible for overseeing and providing timely and quality deployments which includes solution architecture, and implementing software solutions based upon customer requirements. I also continue to contribute to the development and implementation of processes, policies, and best practices in the area of product implementation and software deployment.Specific tasks include:• Provide project oversight and reporting on all projects.• Ensure all professional services projects are delivered on time and on budget.• Lead a team of Professional Services consultants to carry out various projects and tasks by providing direction, priorities and coaching.• Accountable for the overall quality of the implementations and customer satisfaction.• Ensuring all projects and implementation are fully documented.• Track performance metrics to ensure we meet our Professional Services revenue goals.• Leading requirements gathering, analysis, and solution development for content. management (CMS) and business process automation (BPA) solutions and components.• Providing solution architecture for ECM/CMS and BPA solutions and components.• Preparing for and providing product demonstrations based on customer’s requirements.• Providing implementation, training, technical oversight, and guidance during the program execution.• Help create, improve, and document operational processes and policies in support of organization's mission.

Greater Los Angeles Area

In this position I was responsible for presales requirements gathering, demonstration, driving solution development, architecture, and implementing software solutions based upon customer requirements. I also contributed to the development and implementation of processes, policies and best practices in the area of product implementation and software deployment.Specific tasks included: • Leading requirements gathering, analysis, and solution development for content management (CMS), business process automation (BPA) and all company solutions and components• Providing solution architecture for ECM/CMS, BPA and proprietary solutions and components• Providing demonstrations based on customer’s requirements and work closely with sales to align solutions to customer needs to help close sales• Providing implementation, training, technical oversight and guidance during the program execution• Help create, improve and document operational processes and policies in support of organization's mission• Provide reporting on assigned projects• Documentation of project implementations and deployments.

Washington D.C. Metro Area

Managed a team of 8 highly motivated Software Engineers in the Professional Services department and oversaw various customer engagements and projects with regards to Informatica products.● Provided advice to the management team regarding effective growth areas and deployment opportunities● Received a very high manager success rating by direct reports (in the upper 10%)● Architected enterprise-wide solutions involving the integration of Informatica products into client systems based on customer need● Managed direct, full-lifecycle customer communication engagements with over 90% success● Provided support for all aspects of programs including project management, requirements gathering, resourcing, code development (in C++ and Java), and training● Government-related projects: DCGS-A (Army), Lockheed Martin Geoscout (National Geospatial Agency), JSpace (Defense Intelligence Agency), Aereon Program (NGA)Security Clearance:● Top Secret / SCI with Polygraph

Tysons Corner, Va

Program and Technical Lead for Navy sponsored program Non-Classified Enclave (NCE), an MDA program which allowed for collaboration between the maritime agencies (Navy, Marines, Coast Guard) for an increased and timely response to a wider range of emerging threats in the maritime domain.● Architected overall system integrating Agent Logic’s complex event processing software (C++ and JAVA) and relevant open source information to improve U.S. Maritime Security operations● First line responder with the customer (Navy & SPAWAR) for advice and problem solving, and adjusting to constantly changing NCE requirements● Successfully completed various critical system development initiatives (DDS, Agent Logic Rulepoint responders, Lotus/IBM Collaboration Suite)● Provided support and software training to JIATF-S, NAVEUR, and NCISSecurity Clearance:● Top Secret / SCI with Polygraph

Washington D.C. Metro Area

Technical Lead for various projects for Multi-Asset Synchronizer (MAS), a software program developed under contract with the Air Force that computes execution feasibility of an ISR strategy resulting in optimal schedules and routes.● Led all technical aspects of SOA migration, including interface design, architecture, integration of an XML-based framework, and code development (C++).● Oversaw the system development of MAS as a web-service and RPC java application to be integrated into larger application on the enterprise network. ● Test and integration lead for Change Detection Scheduler, a java-based system which integrates MAS planning capabilities with the graphical mission planning system developed by Raytheon Corporation. ● Developed and executed low-level unit tests, system-level integration tests, and use case tests.● Provided onsite customer installation and continued end-user support.● Authored much of the software documentation● Various other duties include creating and configuring installation packages for various deliveries to government contracts, continuously developing enhancements to the MAS code base, such as adding new and more complex constraints to MAS scheduling, optimizing line-of-site algorithms to improve overall runtime performance. Security Clearance● Top Secret / SCI

Lead software developer for a collaborative University of Maryland and Navy/Homeland Security project involving the creation of risk-assessment and data analysis tools for large-scale explosions surrounding a catastrophic terrorist attack on a U.S. port or harbor.● Collaborated with a team of PhD students, professors, and Navy scientists to architect overall design and flow of the risk-assessment application.● Designed and implemented all stages of the user interface within the Windows environment, which included verification and validation of simulation models.● Supervised a student developer and delegated programming tasks as needed.● Seamlessly integrated product into customized government software tools (FORTRAN and C++ code. (Fire Dynamics Simulator: CFD model of fire-driven fluid flow, Gemini: model for simulating supersonic combustion and blast wave propagation, Blast Consequences Code: blast wave effects on buildings evaluation tool)● Designed and fully developed a risk-assessment application that produced real-time analysis.● Utilized Visual Basic and VBA to integrate a data input user interface and graphical output analysis for the Maritime Cargoes Hazards Assessment Model, a tool that instantaneously assessed the potential physical damage incurred by predicting detonation consequences resulting from terrorist attack on large fuel shipments.

Sacramento, California Area

Managed relationships with outside vendors and corporate clients for the optimization of software for use with the Pentium 4 processor.● Conducted technical meetings to present current Intel technology and strategize optimization plans for the Pentium 4 processor, as well as developed software tools and utilities in C++ to facilitate optimization tasks.● Worked with hardware manufacturers to define and integrate product features into Intel graphics chipsets.● Conducted weekly meetings with corporate accounts to define product features, bug-track, and deliver customer collateral for Intel’s desktop components and their related software products.● Authored various sections of chipset product requirements documents.

Launched a consulting business (WC Consulting) to provide technical services, systems development, programming and support for IDX Corporation core applications.● Provided technical customer support for IDX’s managed care and scheduling software to IT management in health care organizations● Responded to a queue of support issues which included installation and program bugs

San Francisco Bay Area

Part of the team contracted by NASA to developed the Center-Tracon Automation System (CTAS) software programmed in C, to assist air-traffic controllers.● Tested CTAS application for memory leaks and programming bugs● Developed and provided technical support for CTAS application● Designed and ported legacy C code into an object-oriented model

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Computer Science