Warren Bryant

Warren Bryant Email and Phone Number

Business Account Manager @ Verizon Business
Baltimore, MD, US
Warren Bryant's Location
Baltimore, Maryland, United States, United States
Warren Bryant's Contact Details

Warren Bryant personal email

n/a
About Warren Bryant

Experienced IT professional with a demonstrated history of working in the consumer electronics industry. Skilled in Management, Customer Service, Sales, Retail, and Inventory Management. Strong information technology professional with an Associate's degree focused in General Studies from Mercyhurst College.

Warren Bryant's Current Company Details
Verizon Business

Verizon Business

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Business Account Manager
Baltimore, MD, US
Website:
vzbiz.biz/3M52BFD
Employees:
16517
Warren Bryant Work Experience Details
  • Verizon Business
    Business Account Manager
    Verizon Business
    Baltimore, Md, Us
    View
  • Apkudo
    Software Quality Assurance Analyst
    Apkudo Dec 2021 - Dec 2023
    Baltimore
    As a QA Analyst I am responsible for performing and monitoring testing procedures for web apps, smartphones, feature phones, tablets, and mobile accessories. I also work to resolve issues during testing and assist in research and development of current and future testing. I handle routine as well as non-routine tasks, monitor timeframes necessary to complete all tasks consistently and on time, and coordinate solutions with guidance.
    View
  • Saic
    System Administrator
    Saic Jan 2020 - Sep 2021
    Washington, District Of Columbia, United States
    Provide VIP support to our Enterprise customersTroubleshoot issues with Apple/ Pc products as to ensure efficient systems throughout all departmentsDeploying New Devices updating all technologies to enterprise standards through JAMF, Setting up profiles for different users and devices and managing approved applicationsMaking sure all devices meet system and security guidelines and customizing devices for each userEvaluate, isolate, and resolve technical issues with all products through systematic troubleshootingRemote support 24/7PC supportBigfixHardware repairSupport 365 , Cisco Webex support
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  • National Science Foundation (Nsf)
    Sr. Desktop Support Technician Mac/Windows Tier 2
    National Science Foundation (Nsf) Nov 2019 - Jan 2020
    Alexandria, Va
    • Provide efficient support for Enterprise network• Evaluate, isolate, and resolve technical issues with all products through systematic troubleshooting• Active directory, Office 365, Windows 10, network issues, Cisco VPN, System security• Deploying New Devices updating all technologies to enterprise standards through MDM AirWatch, Setting up profiles for different users and devices and managing approved applications. • Facilitating and providing support for meetings for Cisco WebEx • Monitor tickets through ServiceNow
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  • Apple
    Mac Genius
    Apple Sep 2014 - Aug 2019
    Greater Pittsburgh Area
    • Provide world-class technical support to a full spectrum of users, from new users to Apple support professionals managing new product deployments• Evaluate, isolate, and resolve technical issues with all products through systematic troubleshooting• Provide exceptional, highest customer-facing support• KEY ACHIEVEMENTS• • I was a part of the Apple business and enterprise team. With Apple, I connected with small business,education, and Enterprise individuals with solutions for all situations big or small• • Led our Genius Bar (Geniuses, Technical experts, Technical specialist) in new business connections, revenue, and technical solutions in 2016-2018• • Enterprise customer success Advocate
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  • Apple
    Applecare Advisor
    Apple Sep 2012 - Oct 2014
    Greater Pittsburgh Area
    1. Provide exceptional customer service as highest level of support for MacOS and IOS hardware and software support through FaceTime, Chat, phone2. Member of iCloud and AppleID account security team3. KEY ACHIEVEMENT4. Founding member of AppleCare chat support team in 2013
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  • Foot Locker
    Lead
    Foot Locker Jan 2011 - 2015
    Greater Pittsburgh Area, Greater Atlanta Area
    As a Lead for footlocker my job was to assist customers in choosing the best products we had to fit there needs, while showing great customer service skills.
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  • T-Mobile
    Lead
    T-Mobile Jan 2010 - 2012
    Greater Atlanta Area, Pittsburgh Pa
    Sales Rep for T-Mobile. Job was to perform great customer service while assisting customer on choosing cellular devices and tablets that best fit there life style.
    View

Warren Bryant Skills

Customer Experience Os X Information Technology Team Building Test Planning Test Automation Salesforce.com Customer Success Consumer Electronics Retail Sales Software As A Service Sales Operations Troubleshooting Jira Customer Satisfaction Communication Integration Testing Rest Apis Regression Testing Apple Software Merchandising Customer Relationship Management Quality Assurance Sales Management Mac Bug Tracking Software Testing Microsoft Office Java Test Cases Microsoft Excel Interpersonal Communication Cross Functional Team Leadership Management Information Systems Training Customer Service Customer Support Sql Ios Management Project Management Analytical Skills Problem Solving Inventory Management Api Testing Mobile Testing

Warren Bryant Education Details

  • Mercyhurst College
    Mercyhurst College
    General Studies

Frequently Asked Questions about Warren Bryant

What company does Warren Bryant work for?

Warren Bryant works for Verizon Business

What is Warren Bryant's role at the current company?

Warren Bryant's current role is Business Account Manager.

What is Warren Bryant's email address?

Warren Bryant's email address is wb****@****nsf.gov

What schools did Warren Bryant attend?

Warren Bryant attended Mercyhurst College.

What skills is Warren Bryant known for?

Warren Bryant has skills like Customer Experience, Os X, Information Technology, Team Building, Test Planning, Test Automation, Salesforce.com, Customer Success, Consumer Electronics, Retail, Sales, Software As A Service.

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