Wart Ehing Email & Phone Number

Kuala Lumpur, My

Subang Jaya, Selangor, Malaysia

• Verified the accuracy and completeness of invoices before processing (assuring invoice compliance with accountancy, legal and tax rules)• Reviewed and validated essentials of valid invoice such as supplier details, PO, bank account.• Verified invoices against PO and ensure goods or services were received before proceeding with posting.• Maintained a tracker of the exceptions and ensure that invoices/queries are handled based on the exception tracker.• Followed up to resolve invoice discrepancy.• Verified and processed employee expense reports through Concur.• Performed vendor reconciliation in monthly basis.• Provided internal and external support during audit as requested by entity.• Prepared for Month End Closure & Reporting (GIT, AP Aging, GRIR, Open PO)• Attended and resolved query/issue raised internally and externally.

Master Data Management (Vendor Master & Customer Master)• Created/modified the vendor, employee, or customer code for multiple entities.• Track all the work-in-progress creation/modification in the follow up tracker.• Rechecking the supporting documents for vendor/customer creation/modification• Research and setup/update/edit vendor accounts in the system.• Follow up with the requestor for discrepancy.• ERP system used is Simplified Business Management System (SBMS)AP Helpdesk• Received queries and responded to customers in an appropriate manner through email and phone calls.• Followed up the aged cases for timely resolution.• Updated the invoice and payment status by providing payment advice upon request.• Requested refund from vendor for wrong payment.• Followed up with invoice and payment team for any pending query.• Provided supporting documents and invoice to relevant team for interunit clearing.

Sepang, Selangor, Malaysia

• Support resolution to various digital channels such as social media, chat, and email• Provided the customer support by responding directly to customer questions, feedback, and complaints.• Creatively and accurately articulate response via excellent written communication skills regarding product and services• Followed required procedures and processes to resolve customer inquiries or complaints.• Assisted the customer experience team to identify and report system trends and abnormalities.• Participated in training and developments activities

Kuala Lumpur, Malaysia

Content review analyst (Thai market), Accenture • Understand and interpret enormously the client requirements and policies.• Enforced the decision based on the guideline given without any bias and personal influence.• Implemented the decision to ensure safe browsing experience for user.• Supervised the sensitive event and stay up to date for current issue happen on the specified market.• Sorted out the ticket raised from sales team by providing recommendation and suggestion on policy clarification.• Escalated any product that suspected of account fraud to specific team for checking and suspending.

Penang

- plastic manufacturing field (injection molding as main production process)- check the arrival/availability of raw material for production line- monitor the production process from condition setting until product finishing- take sample for quality measurement- make a report to an engineer for any issue and defect product

Penang

Work in the production line with specific section called lube. The product of the company was storage device with different capacity of storage. The production of hardisk involved four main steps such as cleaning, sputter, lube, and testing. All the processes will contribute to the quality of product.