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Warwick Bates-Hughes is listed as Senior Operations Manager at PRA Group (Nasdaq: PRAA), a company with 1608 employees, based in Greater London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Warwick Bates-Hughes.
Warwick Bates-Hughes previously worked as Third Party Relationship Manager at Pra Group (Nasdaq: Praa) and Payment Specialist at Tdx Group. Warwick Bates-Hughes studied at Bishop Gore School.
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I am a Relationship/Operations Manager with over ten years’ experience in complex, client-facing financial services roles. My focus is on maximising revenues through sustained client and stakeholder engagement, particularly through constructive dialogue and negotiation.Throughout my career, I have consistently sought out the best way to meet client needs and increase process efficiency. As a highly motivated self-learner keen to acquire knowledge that can be readily applied to my work, I have devised new solutions that involve automation and coding, among other techniques, to streamline workflows and reduce time and costs. In addition to continuing to develop my technical skills, I ceaselessly refine my approach to negotiations with third parties. As a result, I have been able to deliver significant and repeated uplifts in revenues and recoveries. As well as my relationship management remit, I have oversight of governance and appropriate business conduct. I have extensive experience of people management, both onsite and offshore. I have a strong work ethic and a deep commitment to building and enriching business relationships. I am able to manage demanding projects while dealing with very diverse stakeholders. In addition to these key strengths, my experience also includes management information systems, budgetary control and subject matter expertise.My areas of expertise include:Audit | Risk Management | Banking | Automation | SQL | Databases | Operations | Business Analysis | Business Process Improvement | Management Information Systems | Credit Risk | Credit Cards | Non-performing Loans | Defaults | Debt Recovery | KPIs | SLAs | Relationship Management| Negotiation | Influencing | Strategy | Communication.
Listed skills include Financial Services, Risk Management, Process Improvement, Portfolio Management, and 8 others.
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A career timeline built from the work history available for this profile.
City Of London, England, United Kingdom
As a key P&L contributor, I play a significant role in defining and driving operational strategy and ensuring departmental targets are met. As part of this, I oversee performance and monitor governance of key business partners and outsourced teams across several entities and over 70 employees. I also directly support the Head of UK Partnership.
City Of London
Responsible for the oversight and governance of outsource business partners, including contracted and non-contracted suppliers. I was instrumental in driving performance of the businesses’ outsourced portfolios.
Nottingham, United Kingdom
Following my successful mandate as Operations Specialist, I was seconded to the firm’s Payments Function and generated noticeable improvements to central processes. I simplified a cumbersome database to aid information retrieval and usability and cut down processing time and costs of a large-scale remittance process for a Top 5 bank.
Nottingham, United Kingdom
As departmental supervisor, I was tasked with the management of multiple B2B stakeholder relationships and increased departmental effectiveness and functionality through better business relationships. I fostered close collaboration between stakeholders and ensured alignment between projections and performance. I also boosted team productivity and provided.
Nottingham, United Kingdom
After a successful start as an account manager, I was promoted to manage complex client situations in a supervisory role and to deliver training and specialist knowledge. As sole subject matter expert on critical issues, I was able to ensure efficient issue resolution and to optimise recoveries in particularly adverse circumstances. I was also able to.
Nottingham, United Kingdom
I engaged with customers to maintain revenue levels and optimise recoveries. In addition, while tasked with quality assurance and management information oversight, I monitored call centre client interactions and provided feedback, remediation and training plans, as appropriate.
Other employees you can reach at pragroup.com. View company contacts for 1608 employees →
Danuta Kowalska
Colleague at Pra Group (Nasdaq: Praa)Warsaw, Mazowieckie, Poland, Poland
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Berry Greg
Colleague at Pra Group (Nasdaq: Praa)Auckland, Auckland, New Zealand, New Zealand
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Allen Sanasa
Colleague at Pra Group (Nasdaq: Praa)Bærum, Viken, Norway, Norway
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Britney Woods
Colleague at Pra Group (Nasdaq: Praa)Jackson, Tennessee, United States, United States
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Meghan Edmonds
Colleague at Pra Group (Nasdaq: Praa)Chesapeake, Virginia, United States, United States
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Maria Salha
Colleague at Pra Group (Nasdaq: Praa)Dallas-Fort Worth Metroplex, United States
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MP
Mallane Puleng
Colleague at Pra Group (Nasdaq: Praa)City Of Johannesburg, Gauteng, South Africa, South Africa
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BB
B.C. Bunting
Colleague at Pra Group (Nasdaq: Praa)Flagstaff, Arizona, United States, United States
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Hu Hi
Colleague at Pra Group (Nasdaq: Praa)Singapore, Singapore
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RL
Ruosi Liu
Colleague at Pra Group (Nasdaq: Praa)Alexandria, Virginia, United States, United States
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Quick answers generated from the profile data available on this page.
Warwick Bates-Hughes works for PRA Group (Nasdaq: PRAA).
Warwick Bates-Hughes is listed as Senior Operations Manager at PRA Group (Nasdaq: PRAA).
Warwick Bates-Hughes is based in Greater London, England, United Kingdom while working with PRA Group (Nasdaq: PRAA).
Warwick Bates-Hughes has worked for Pra Group (Nasdaq: Praa), Tdx Group, and Capital One.
Warwick Bates-Hughes's colleagues at PRA Group (Nasdaq: PRAA) include Danuta Kowalska, Berry Greg, Allen Sanasa, Britney Woods, and Meghan Edmonds.
You can use AeroLeads to view verified contact signals for Warwick Bates-Hughes at PRA Group (Nasdaq: PRAA), including work email, phone, and LinkedIn data when available.
Warwick Bates-Hughes studied at Bishop Gore School.
Warwick Bates-Hughes is listed with skills including Financial Services, Risk Management, Process Improvement, Portfolio Management, Business Analysis, Relationship Management, Credit, and Banking.
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