I have a versatile skill set that includes both language and IT skills, in addition to experience dealing with customers face-to-face, by email or over the phone. I can apply my understanding of communications and IT to a wide range of activities, adapting my knowledge and skills to the activity at hand. I am meticulous with a keen eye for detail and a perfectionist approach to everything I do. I work very well under pressure and am driven, focused, disciplined and adopt a customer-service focused approach to work that helps ensure standards of quality and professionalism.My language skills include fluency in English, being a native speaker of the language, a conversational level of skill with Afrikaans, a beginner’s level aptitude with German and Japanese, as well as a PQB qualification in proofreading. My IT skills include proficiency with hardware and software configuration, proficiency in Microsoft Office and other applications, as well as an ability to write and understand basic SQL queries.