Washington Souza Email & Phone Number

State Of São Paulo, Brazil

Brazil And Latam

Management of Corporate PMO & Governance areaIn this area I'm change of PMO (project management office), SMO (Service management office), Corporate Quality, Global Standards, Analytics and Compliance. Key Results- Management of project and service company portfolio of Brazil & LATAM area (project and services of our clients) obtaining betters results and reducing business risk- Setup of SMO (Service Management Office)- Achievement of business goals in delivery area-… Show more Management of Corporate PMO & Governance areaIn this area I'm change of PMO (project management office), SMO (Service management office), Corporate Quality, Global Standards, Analytics and Compliance. Key Results- Management of project and service company portfolio of Brazil & LATAM area (project and services of our clients) obtaining betters results and reducing business risk- Setup of SMO (Service Management Office)- Achievement of business goals in delivery area- Recognition for 4 years as one of best PMOs of Brazil (Mundo PM Magazine)- Setup of analytics area (Business Intelligence area - BI) with focus in business needs using techniques such DDDM, DataOps, DW, Data mining and others. - Setup of NPS (Net Promoter Score) to track customer engagement, create action plans and increase customer satisfaction - Optimization of reporting area - with automatization and business intelligence- Setup of compliance area- Strategy of digital marketing for web services (website, YouTube, instagram, Facebook, LinkedIn) and SEO strategy- Project of business improvement in BTG Pactual - Achievement of DSC 10000 compliance certification- Achievement of OHSAS 18000 certification- Achievement of ISO 14000 certification- Achievement of ISO 20.000 certification- Achievement of ISO 27.000 certification (Brazil, Romania, US and Philippines)- Achievement of ISO 9001 certification (Brazil, Romania, China and US) Show less

- Coach of project managers to achieve project key results- Elaboration and guidance of action plans with stakeholders- Training of project managers and PMO managers- Compliance Evaluation of project and services- Project portfolio management- Setup of PPM (project and portfolio management) tool- Manage the process improvement program of all delivery centers- Strategic planning - elaboration, monitoring and management- Setup of models to predict future behavior… Show more - Coach of project managers to achieve project key results- Elaboration and guidance of action plans with stakeholders- Training of project managers and PMO managers- Compliance Evaluation of project and services- Project portfolio management- Setup of PPM (project and portfolio management) tool- Manage the process improvement program of all delivery centers- Strategic planning - elaboration, monitoring and management- Setup of models to predict future behavior of project - High maturity six sigma models (CMMI)- Process optimizationSpecialities - PMO- Project management- Risk management- Scope management- Cost management- Communication management- Business negotiations in project management- Leadership in project management- Quality management system (ISO 9001)- Maturity standards like CMMI, MPS.Br and ISO- Creativity with focus in the business worldRelevant facts:- Certification of 3 development centers in the highest level of MPS. Br (Standard similar to CMMI)Responsible for the implementation of high maturity process of Stefanini (CMMI 5)- I managed projects to improve business key results in companies like Makro, TJBA, Valorec and Usiminas. In these projects we developed the software & service delivery methodology. I believe that knowledge should be shared, so I maintain a site to do this in portuguese (http://www.blogcmmi.com.br). In this site people can find informations about project management, leadership and software engineering. Show less

(in portuguese only) Responsável pelo programa de qualidade incluindo modelos como CMMI, MPS.Br e padrões ISOEm 2009 conseguimos o MPS.Br nível A (nível máximo do modelo)Principais atividades- Planejamento estratégico (incluindo o BSC - Balanced score card)- Acompanhamento e controle dos principais indicadores da empresa- Consultoria em gerenciamento de projetos, gerenciamento de serviços e engenharia de software- Coaching dos gerentes de projetos-… Show more (in portuguese only) Responsável pelo programa de qualidade incluindo modelos como CMMI, MPS.Br e padrões ISOEm 2009 conseguimos o MPS.Br nível A (nível máximo do modelo)Principais atividades- Planejamento estratégico (incluindo o BSC - Balanced score card)- Acompanhamento e controle dos principais indicadores da empresa- Consultoria em gerenciamento de projetos, gerenciamento de serviços e engenharia de software- Coaching dos gerentes de projetos- Desenvolvimento da metodologia de desenvolvimento de software da empresa- Desenvolvimento do modelo de alta maturidade (CMMI High Maturity) em conformidade com Six Sigma e CMMI 5- Black Belt, gerenciando todos projetos de melhoria de processos das fábricas de software- Criação da metodologia de desenvolvimento de software da Cielo Show less

(In portuguese only)- Gerenciamento de projetos com base nas práticas do PMI, CMMI e MPS.Br - Gerenciamento de custo, esforço, tempo, qualidade e os demais processos do PMI - Projetos realizados na área financeira, automotivo, hospitalar, energia, industria, varejo e outras - Estruturei e monitorei diversos projetos de outsourcing - Estruturei quatro fábricas de software da empresa direcionando-as nas práticas do CMMI e PMI - Também atuei com pré-venda definindo… Show more (In portuguese only)- Gerenciamento de projetos com base nas práticas do PMI, CMMI e MPS.Br - Gerenciamento de custo, esforço, tempo, qualidade e os demais processos do PMI - Projetos realizados na área financeira, automotivo, hospitalar, energia, industria, varejo e outras - Estruturei e monitorei diversos projetos de outsourcing - Estruturei quatro fábricas de software da empresa direcionando-as nas práticas do CMMI e PMI - Também atuei com pré-venda definindo soluções, dimensionando (com APF) e apresentando-as aos nossos clientes - Tenho facilidade com arquitetura de soluções - Tenho facilidade em usabilidade e experiência do usuário- Responsável pela gestão financeira da fábrica e tratamento de desvios para atingir os objetivos estratégicos - Melhoria no desempenho da fábrica através de um programa motivacional - Tenho muita experiência com soluções web (sistemas, portais, e-commerce, CMS) e mobilidade - Criei o sistema de gestão de projetos e serviços da Stefanini (aderente ao CMMI e PMI) - Tive projetos avaliados em avaliações CMMI 2, 3 e 5 Projetos em empresas como: Itaú, Bradesco, Sul-América, Rabobank, CPFL, TRW Automotive, Duke Energy, International Paper, Alphargatas Santista, Saint Gobain, Hospital Sírio Libanês, 3M, CCEE, Petrobrás, Avon entre outros;- Estruturei o modelo de gestão de projetos e engenharia de software da TRW Automotive, Duke Energy e CAPESESP. Show less

- Analysis and development of web applications to companies like International Paper, CPFL, Sirio Libanes hospital, Bradesco, Itau, Petrobars, TRW, Petrobras, Ford and others- Responsible for the development of a tool for management of software development requisitions (e-fabrica)- Activities like requirement development, sizing, technical solution, leadership of the development team, validation with customers and other software engineering activities

Campinase

Webmaster in charge of all intranet and internet portals.Development of web applications integrated with mainframe databasesMaintenance of intranet and internet portalsDevelopment of customer portal - Customers can do many services using the web portalDevelopment of B2C and B2B applications

Especialização, Desenhando Soluções De Alto Impacto Com Mitdesignx

Especialização, Digital Transformation

Mba Executivo Gestão Empresarial, Business Administration And Management, General

Master Of Business Administration (Mba), Gerenciamento De Projetos

Pós/Extensão, Gestão Da Tecnologia Da Informação