Way (Weichen) Lin Email & Phone Number

New York City Metropolitan Area

Conducted comprehensive risk assessments for clients through inquiry, observation, and inspections alongside senior staffWorkedwithmajor news media clients on the Financial Audit IT engagement to address compliance and operational risks Created 10+ audit queries that reflect the firm’s understanding of the IPE and compared the result to the benchmarkCompleted upskilling training for advanced data-analytic software and AI applications such as prompt engineering

United States

Consulted 10+ prospective international students and parents through calls and emails daily on their applicationsAdvertised merit scholarship opportunities, visa/test requirements, program offerings, and various deadlinesDocumented overseas applicants onto the system and troubleshoot IT issues to support the university's recruitment effort

London, England, United Kingdom

New York City Metropolitan Area

Managed annuity and health plans for a network of 4,700+ churches by analyzing the report data and examining trendsDesigned and employed surveys on the Sogolytics platform, to evaluate customer service performance and inefficienciesProposed a financial literacy campaign to the senior executives; developed procedures to identify financial personalities

New York City Metropolitan Area

Analyzed 10+ regularly updated reports to track the performances and traffic of each agency's locationsUtilized Excel algorithms and functions such as pivot tables to condense data and synthesize information via dashboardResearched the demographics of the under-served communities; contributed to the agency’s increased exposure in the areasPresented data-backed strategy recommendations and findings to the senior managers during weekly meetings

Collaborated with associates to attain $1,340,000+ monthly sales, achieving one of the highest sales among US storesEngaged with customers to create a personable shopping experience and provided them with product informationRedesigned the store layout periodically, maintained the store's presentation to elevate the shopping experience

Boston, Massachusetts, United States

Offered personalized service, by creating memorable interactions, to resolve customer complaints/ retain customersHandled cash at the point of sale and facilitated 80+ transactions during each shift, generating $ 1,500+ in daily store saleMaximized store operation efficiency by utilizing the sequencing method to craft multiple drinks simultaneously

New York, New York, United States

Investigated the rebranding of Southwest Airlines with strategists who handled the case to analyze consulting processExamined branding and marketing techniques during workshops with 10+ industry professionals from LippincottParticipated in a series of networking sessions and webinars featuring professionals from established firms

New York, New York, United States

Collaborated with marketing professionals from Persado and researched 50+ upcoming market events and conferences

New York, United States

Provided academic assistance to a classroom of 25+ SHSAT tuteesProctored and scored weekly practice exams

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Education record

Gpa:4.0

Activities and Societies: Majored in Media courses; took classes in Adobe visual design, animation, video editing, film well as AP studio.