Wayne Clark Email & Phone Number

Sydney, New South Wales, Australia

New South Wales

• Support Online Store Network
• Support online store and state teams to deliver online operational KPI’S.
• Support the recruitment, training, mentoring, coaching and development of online store teams
• Implement and maintain standard operating practices particularly relating to the processing and management of online orders
• Investigating store exceptions and communicating route cause.
• Resource planning and forecasting

• Demonstrating standards outlined in ‘What Great Looks Like’.
• Demonstrating behaviours that are aligned with Kmart UGR’s.
• Developing high performing teams.
• Recognising and rewarding high performance.
• Managing underperforming team members.
• Effective recruitment and selection.

Bankstown, New South Wales, Australia

Manage invoice, payroll, cash & repairs & returns processes.Co-ordination of all stock take activities.Co-ordination of recruitment, induction & training.Manage all in store reporting & operating systems. Manage compliance of Kmart procedures, policies both business & legislative.Co-ordination of all Occupational Health and Safety (OH&S) procedures across.

Bankstown

Manage invoice, payroll, cash & repairs & returns processes.Co-ordination of all stock take activities.Co-ordination of recruitment, induction & training.Manage all in store reporting & operating systems. Manage compliance of Kmart procedures, policies both business & legislative.Co-ordination of all Occupational Health and Safety (OH&S) procedures across.

Merrylands

Manage invoice, payroll, cash & repairs & returns processes.Co-ordination of all stock take activities.Co-ordination of recruitment, induction & training.Manage all in store reporting & operating systems. Manage compliance of Kmart procedures, policies both business & legislative.Co-ordination of all Occupational Health and Safety (OH&S) procedures across.

Blacktown

Deliver a high standard of customer service at the Checkouts, Service Desk and Store Entry (Customer Greeter).Develop Team Members in efficient checkout operation.Minimise loss by adherence to Kmart policies and procedures.Effective rostering of Team MembersMaintain merchandise presentation at the checkoutsEnsures all registers are in good working.

Stanhope Gardens

Accurate & timely receipting of merchandise.Sorting merchandise into areas for processing to the Sales floor.Filling all merchandise across all locations.Regular requisition of merchandise from reserve locations & reverse requisition program in place.Scan & pack away reserve stock into applicable fixture locations.Manage customer pick up & delivery.

North Rocks

Rousehill

• Night filling operations
• Movement of stock
• Ensuring sales budgets are achieved
• Minimising losses
• Coach and mentor associates within the departments to encourage teamwork
• Addressed customer inquiries and resolved complaints.

Rousehill

• Provide support to the department and management team ensuring sales budgets are achieved and losses and expenses are minimised.
• Handle customer queries when required
• coach and mentor associates within the departments to encourage teamwork.
• Ensure a consistent high standard of presentation and that promotions are tied up.
• Ensure price integrity for all items in the department

Plumpton

• Providing exceptional customer service
• Maintaining the area in which I am working
• Complete managers notes
• Putting up shelf labels to make sure prices are correct
• Tying up the brochure, by placing shelf talkers, and placing stock on show
• Reverting the old brochure back to normal prices